Provide treatments to guests that visit The Boar’s Head Spa according to 4 Diamond Service Expectations, while excelling in customer service and satisfaction.
Maintain certifications in order to stay current in the fields of massage therapy.
Provide a nurturing environment in concert with the highest professional standards regarding client confidentiality and disclosure of inappropriate personal or business information.
Keep treatment rooms clean by sweeping the floor, changing linens and wiping down cabinetry and sink.
Keep staff room clean by stocking linens, cleaning-out the refrigerator and microwave, changing the tablecloth, organizing in-take forms and sweeping the floor.
Assist in laundry removal and storage.
Attend monthly staff meetings and internal training seminars as required.
Perform designated services for guests according to Boar's Head standards including handling aromatherapy oils, providing a variety of massage techniques.
Contribute to overall resort team goals by completing additional duties as assigned.
Educated and certified in the profession of massage therapy.
Appropriate and current license required Massage Therapists – State of Virginia/Board of Nursing.
Strong communication skills, both oral and written.
Ability to work rotational shifts, if needed, and including holidays and weekends.
Proven ability to perform job functions with attention to detail, speed and accuracy.
Proven ability to prioritize and organize.
Proven ability to resolve problems calmly, using good judgment.
Proven ability to work independently.
Proven ability to understand guest’s service needs and solve them proactively.
Proven ability to work effectively with managers and co-workers.
Proven ability to protect guests’ property and confidentiality.
Proven ability to work under stress in a fast-paced environment.