*Massage Therapist - Full Time - Harrah's Gulf Coast

Caesars Entertainment • Biloxi, MS

88d

About The Position

The position involves providing high-quality massage and body treatments while ensuring a positive and professional experience for guests. The role requires engaging with guests in a friendly manner, administering treatments as per training, and maintaining cleanliness and organization in the work area. Team members must also be prepared to work varying schedules, including weekends and holidays, to meet the needs of the facility.

Requirements

• Two years massage therapy experience at a resort or high-level country club.
• Proper training and certificates for service provided (must be able to produce certifications upon hire).
• High school diploma.
• Experience in administering treatments to male and female guests in a professional manner.
• Understand and follow Blood Borne Pathogen procedures.
• Excellent reading, writing, and oral proficiency in the English language.
• Must be able to stand up to 9 hours per day.
• Able to lift 15 lbs occasionally.
• Able to work an entire shift in a mask.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability, and visual acuity.
• Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.

Responsibilities

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• Administer expert massage and body treatments for various purposes and needs within the specific time frame given.
• Provide consistent professional treatments as directed in training classes and accepted certification practices.
• Properly care for equipment and product used.
• Communicate and describe in an articulate manner the spa offerings.
• Compare and contrast the different services on the menu.
• Recommend and up-sell services at the spa facility on property.
• Handle guest questions and concerns with professionalism and courtesy.
• Respond to guest requests immediately, accurately, and appropriately.
• Understand the importance of and commit to continuing education.
• Work unsupervised for extended periods of time.
• Uphold all protocols for set-up and cleanliness of treatment rooms.
• Maintain a healthy appearance and a positive attitude as a representative of the Spa.
• Maintain a clean, safe, stocked, and well-organized work area, including extensive in-between client cleaning procedures.
• Maintain a well-maintained spa appearance and cleanliness, and ability to work an entire shift in a mask as directed.
• Be comfortable around guests who may be in a state of undress.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Ability to troubleshoot and problem-solve in a fast-paced environment.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees