Martech Manager

Microsoft • Redmond, WA

2d • $85,100 - $169,800

About The Position

We’re looking for someone who thrives on solving complex problems for customers by working across engineering, finance, marketing, and category leadership. If you’re energized by abstract challenges, aligning diverse perspectives, and shaping the future of digital retail, this role offers the chance to make a meaningful impact. You’ll help define what frontier e-commerce looks like by owning the full product lifecycle—from identifying customer needs to delivering intelligent, data-driven solutions that elevate brand value. This is a great opportunity for someone who’s curious, collaborative, and eager to help build the intelligent store of tomorrow. In this role, you’ll be responsible for driving product innovation and continuous improvement across the customer journey. You’ll work closely with cross-functional teams to ensure that every stage of the lifecycle—from concept to delivery—reflects customer insights, business goals, and AI-forward thinking. You’ll monitor performance, make strategic adjustments, and advocate for the customer in every decision. By connecting insights, technology, and agile execution, you’ll help shape scalable, personalized experiences that push the boundaries of what e-commerce can be. Your contributions will play a key role in building a more responsive and future-ready digital storefront.

Requirements

• Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 2+ years of marketing operations, program management, project management, or related experience OR equivalent experience.

Nice To Haves

• Minimum 5 years of relevant experience in product management or program management.
• Proven track record of influencing all aspects of a product lifecycle by working across multiple stakeholders.
• Proven track record of delivering results and earning trust in a matrix environment
• Strong problem solving and analytical skills
• Excellent facilitation and presentation skills
• Familiarity with Microsoft Engineering project management tool – Azure DevOps (VSO) is a plus
• Previous e-commerce experience is a plus
• Bachelor’s degree or higher.

Responsibilities

• Orchestrating rhythms that are complimentary to the existing engineering sprint planning cycles
• Serve as the voice of reason when faced with competing priorities and enforce a logical rationalization matrix to justify tiebreaks
• Partner closely with engineering to accelerate development cycles and delivery
• Build a strategic vision across given direct-to-consumer experiences, lending expertise when needed
• Own stakeholder feedback loops and reporting to bring a highly matrixed organization along for the ride.
• Work closely with data teams, finance and legal to establish partnerships highlighting reporting and success criteria
• Collaborate with team members of established marketing technology managers, providing them with an inclusive team culture
• Be the voice of the customer in all meetings, challenging assumptions with data and maintaining a long-term vision for e-commerce at Microsoft

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees