Marram Sales Manager

BRIDGETON HOLDINGS GROUP•Montauk, NY

8d•$66,300 - $80,000•Onsite

About The Position

Marram Montauk is seeking a highly organized, hospitality-driven professional to oversee sales coordination, post-contract group servicing, and on-property experience programming. This role supports the sales process through CRM administration and contract documentation while leading execution of contracted group business and managing daily guest activations. The position sits at the center of revenue support, operational coordination, and brand experience delivery. The ideal candidate is detail-oriented, proactive, polished in communication, and thrives in a fast-paced seasonal luxury environment.

Requirements

3–5 years experience in hospitality, event servicing, sales coordination, or experiential programming
Proficiency in Microsoft Office Suite (Word, Excel)
Ability to quickly learn CRM and PMS systems (Event Temple and StayNTouch experience preferred)
Strong organizational and project management skills
Excellent written and verbal communication
Ability to multitask and prioritize in a high-paced seasonal environment
Able to use repetitive hand and body motions such as grasp, writing, typing, listening, hearing, and visual acuity.
Role may require the ability to drive a motor vehicle, stand, walk, sit, talk, talk on a telephone or mobile device, carry a laptop (including while traveling), use a computer for a significant amount of time each day, to hear, and to occasionally lift to 20 lbs.

Nice To Haves

Experience managing vendors and external partners preferred
Passion for lifestyle, wellness, and boutique hospitality

Responsibilities

Sales Coordination & CRM Management
Monitor sales inbox and voicemail daily, ensuring timely and professional responses
Vet inquiries and route appropriately to corporate Sales Managers
Create and manage estimates and contracts within Event Temple CRM
Maintain accurate CRM records and audit weekly for completeness
Input and manage group rooming lists in StayNTouch PMS
Support deposit tracking and maintain monthly deposit schedule
Process and record deposits in accordance with financial protocols
Schedule, confirm, and conduct property tours and site visits
Prepare tour materials and ensure spaces are presentation-ready
Group & Event Services (Post-Contract)
Serve as primary on-property contact for contracted groups and retreats
Lead pre-arrival detailing calls and internal operations meetings
Manage timelines, BEO coordination, and internal communication
Coordinate rooming lists and logistics with Front Office
Oversee execution of beach dinners, fireside chats, wellness sessions, and custom programming
Liaise with F&B, housekeeping, culinary, and maintenance teams
Track group billing in coordination with accounting
Ensure seamless handoff from corporate sales to property operations
Experience Programming & Vendor Management
Own and manage the calendar of daily activations (yoga, meditation, tarot, surf sessions, wellness workshops, etc.)
Source, onboard, and manage third-party instructors and wellness vendors
Negotiate vendor rates within approved budgets
Ensure programming aligns with Marram’s brand positioning and guest demographic
Monitor attendance and guest feedback to refine offerings
Assist in seasonal programming strategy development
Guest Experience & Brand Stewardship
Support VIP and high-touch guest experiences
Ensure all activations are executed with luxury-level polish
Maintain consistency of brand voice and atmosphere
Identify opportunities to elevate engagement and repeat visitation
Able to identify, target, and set sales goals as needed.
Able to effectively communicate to team and management via in-person, writing, or emails.
Able to network to build and maintain professional relationships with clients.
Able to compile and analyze weekly and month end reports, review and implement action plans to address market share penetration.
Able to maintain files on major active accounts within the market segment.
Establish and grow the hotel’s market share by developing and maintaining relationships with major groups and catering clients.
Plan sales trips, under the direct approval of the Director of Sales, to major marketing areas.
Identify new business leads by examining local market trends and competition activities and provide feedback to the Director of Sales.
Support management in preparing the department budget and the hotel’s overall sales goals and strategies.
Perform other duties as assigned.