Marlin Bar Host/Hostess

Tommy Bahama

About The Position

In 2016, we launched our first Marlin Bar in Coconut Point, Florida as a laid back space where locals and travelers could gather casually over food and drink. Two years later, a second oasis opened its doors in the mecca of mid-century modernism: Palm Springs, California. Since our guests are asking us for more, we are adding several throughout the United States over the next few years (and beyond). The Marlin Bar is the perfect spot to shop, enjoy frozen cocktails, light fare with friends & family where friendly service and casual vibe are always the catch of the day. SET THE COURSE The Food and Beverage Host serves as the first point of contact for guests in dining areas, setting the tone for a welcoming and seamless dining experience. This role is responsible for greeting guests warmly, managing reservations and waitlists, efficiently coordinating seating, and supporting front-of-house operations in collaboration with the service team. The role may be asked to clear tables, assist with table service and assist with set up/close prep work as time permits. BE THE MARLIN BAR GUIDE Engage and greet guests when they first arrive and help seat them promptly and present menus. When needed, take guest information while building an organized waitlist. Maintain organization of the floor chart. Keeping track of available tables and soon to be available. Maintain the cleanliness, organization, and appearance the host area and menus. Possess knowledge of all food and beverage menus. Monitor/stock restroom supplies and maintain restroom cleanliness. Answer phone calls and respond to guest inquiries about the menu, restaurant, or reservations. Assist with the process of takeout orders. Work as a team with restaurant staff by assisting in other areas of the restaurant as directed by management to ensure smooth operations i.e. clearing and setting tables. Other duties as needed to help support the overall business.

Requirements

Generally, 1 year of related experience in a full-service restaurant.
High School diploma or GED.
Must be 18 years of age or older.
Must have current food handler’s card and alcohol service certification as required by federal/state/local law.
Professional phone skills.
Organization skills.
Excellent Guest service skills.
Basics of food and beverage service/hospitality.
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required – frequently
Climbing ladders – occasionally
Routine standing for duration of shift (up to 8 hours)
Ability to work varied hours and days including nights, weekends and holidays as needed

Nice To Haves

Familiarity with Open Table reservation system preferred.

Responsibilities

Engage and greet guests when they first arrive and help seat them promptly and present menus.
When needed, take guest information while building an organized waitlist.
Maintain organization of the floor chart.
Keeping track of available tables and soon to be available.
Maintain the cleanliness, organization, and appearance the host area and menus.
Possess knowledge of all food and beverage menus.
Monitor/stock restroom supplies and maintain restroom cleanliness.
Answer phone calls and respond to guest inquiries about the menu, restaurant, or reservations.
Assist with the process of takeout orders.
Work as a team with restaurant staff by assisting in other areas of the restaurant as directed by management to ensure smooth operations i.e. clearing and setting tables.
Other duties as needed to help support the overall business.