Marketplace Facilitated Enroller

Elevance Health • New York, NY

98d • $25 - $38

About The Position

The Marketplace Facilitated Enroller is a field-based role that primarily operates in the field, traveling to client sites or designated locations as required, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. The Facilitated Enrollment Representative is responsible for providing education to potential members on the Affordable Care Act and the marketplace and facilitating new enrollments. The role includes assisting the community in understanding the marketplace and the insurance programs it offers, helping individuals and small businesses complete enrollment applications, and educating potential members on the tools available to help narrow their plan options. The representative will also assist individuals in comparing and contrasting the benefits, costs, and quality ratings of different plans, and support assigned Community Based Organizations in presenting product information to constituents. Required training and authorization for FEs must be completed within 30 days of hire.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of experience or equivalent combination of education and experience.

Nice To Haves

• Industry experience with Marketplace strongly preferred.
• Bilingual candidates strongly preferred - Spanish, Chinese, Korean, Creole, French, Polish.
• Sales experience preferred.
• Prior experience in healthcare preferred.
• Excellent customer service, problem solving, and communication skills strongly preferred.
• Computer literate; understanding of Outlook, Word, Salesforce, Excel, and PowerPoint strongly preferred.
• Familiar with Medicaid, CHP, and Essential Plan Product lines.

Responsibilities

• Provide education to potential members on the Affordable Care Act and the marketplace.
• Facilitate new enrollments for individuals and small businesses.
• Assist the community in understanding the marketplace and insurance programs.
• Help individuals complete enrollment applications.
• Educate potential members on tools to narrow plan options.
• Assist individuals in comparing benefits, costs, and quality ratings of different plans.
• Support Community Based Organizations in presenting product information.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401k contribution.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees