POSITON PURPOSE\: Craft exceptional beverages, provide warm and genuine service, and work with precision and care. Provide food items as ordered and to specifications. ESSENTIAL FUNCTIONS: · Understand full menu, including ingredients, preparation, and service standards. · Consistently prepare quality beverages and dishes to standard. · Maintain cleanliness and organization of work area, performing cleaning as assigned. · Operate POS system accurately while multitasking and completing side work. · Comply with accounting guidelines for processing payments and completing closing tasks at end of shift. · Follow merchandising, stocking, rotation, and storage standards. · Handle guest orders from start to finish, resolving complaints professionally. · Assist in other areas of the marketplace as business levels demand. · Other duties as assigned. POSITION REQUIREMENTS: · Prior hospitality, customer service, or barista experience preferred. · Must be able to learn all menu items and up-selling techniques. · Basic mathematical skills necessary to operate a register. · Ability to effectively resolve conflict situations, such as inaccurate check total. · Outgoing, pleasant personality and the ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests. · Ability to operate keyboard and Point of Sale procedures to handle cashier functions. · Detail-oriented and highly organized; able to multitask, prioritize effectively, and work well both independently and as part of a team. · Physically able to stand, walk, lift up to 25 lbs., and perform required tasks. Must be able to work a varied schedule to include mornings, days, evenings, weekends, and the ability to work under pressure.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees