The Marketplace Agent Broker Analyst serves as the go-to expert on agent and broker operations in the Federally Facilitated Exchange (FFE). You'll be responsible for analyzing performance data, developing recommendations for operational improvement, and helping shape policies and tools that directly impact how agents and brokers support consumers. The project focuses on improving agent and broker operations within the Federally Facilitated Exchange (FFE). Key objectives include enhancing the Enhanced Direct Enrollment (EDE) process, ensuring compliance with federal regulations, and streamlining certification and performance monitoring. The initiative supports the development of data-driven strategies, policy enhancements, and technical solutions to strengthen the agent and broker experience across the Federal Exchange.