Marketing Trainer

Travel + Leisure Co.

316d

About The Position

The Marketing Trainer is responsible for the delivery of marketing training related programs. This role delivers training for New Hire marketers. The trainer will facilitate core programs and initiative driven programs, while partnering with the site marketing leadership team and sales leadership teams to ensure efforts meet and exceed budgeted marketing goals. The Marketing Trainer is also responsible for providing weekly trainings for underperforming associates, working shifts if needed at the marketing desk to ensure tour flow expectations are met. This position is hands on. The right candidate will have a strong partnership with the marketing managers and Directors to ensure performance standards are met.

Responsibilities

• Conduct New Employee Marketing training through the first 90 days of production and initiative driven programs, focusing on product knowledge, effective marketing strategies, customer service, quality, compliance, and productivity.
• Work side-by-side with new hires at their marketing locations after graduating from the training class.
• Partner with site marketing leadership and recruiting to assess new hire onboarding and performance of new hires, ensuring that new hires are achieving expected performance levels at or above the budgeted threshold within 90 days.
• Assess broader opportunities relating to current marketing associate performance, marketing processes and a desired follow through to affect and implement positive change.
• Support the performance management process by providing weekly trainings to any underperforming marketer.
• Track marketer performance and run reports to be utilized for performance management purposes.
• Serve as an active marketing partner working shifts at each location to support operations (if not in training class).
• Inspect processes and presentation quality at marketing locations.
• Help ensure QA audit standards are maintained and required courses are consistently maintained.
• Assist with recruiting talent and building a strong pipeline for future needs.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time