About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Your Work Shapes the World at Caterpillar Inc. Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world. Job Summary: The Marketing Data Integration & Adoption Consultant operates within the Digital Product Management team to drive the operationalization of Google Analytics and digital behavior and marketing data across the enterprise marketing ecosystem. This role is primarily focused on the orchestration required to integrate behavioral data with marketing platforms, ensuring GA4 functions as a engine for audience creation, journey analysis, insights creation and cross-channel personalization. By sitting at the intersection of product strategy and marketing execution, this position ensures that data is seamlessly connected to activation tools to improve customer experiences and operational efficiency. The role focuses on the "last mile" of data utilization. While the engineering teams handle backend, this position manages the deployment coordination, integration health, and the communication strategies necessary for business adoption. Success is defined by the seamless flow of data between GA4 and the broader MarTech stack, and the ability to translate those technical milestones into clear, value-driven success stories for marketing stakeholders.

Requirements

  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Creativity: Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges .
  • Vendor/Supplier Management: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers).
  • Digital Marketing: Knowledge of processes, techniques, and platforms of digital marketing; ability to implement or manage digital marketing programs.

Nice To Haves

  • Strong academic foundation in Marketing, Business, Information Systems, or a related field; advanced degree or MBA preferred for strategic, mid‑career impact
  • Proven experience in Digital Product Management, with a clear emphasis on solving business problems and driving user adoption over technical implementation
  • Deep expertise in MarTech integration, including orchestrating data flows across platforms to enable omnichannel activation and personalized customer experiences
  • Ability to serve as a bridge between technical and marketing teams, translating complex integration work into clear, value‑driven outcomes for stakeholders and executives
  • Demonstrated success measuring impact through adoption and business results, not just delivery—ensuring marketing users actively leverage integrated data
  • Strong change management leadership, applying structured frameworks to guide teams through technical transitions and maximize tool proficiency
  • Proficiency in Azure DevOps (ADO) and solid understanding of Agile product practices and data governance, ensuring integrations are scalable, governed, and aligned with enterprise standards
  • Experience coordinating distributed teams, effectively managing both onshore and offshore resources in high-change, fast-paced environments.
  • Advanced skills in the Microsoft Office 365 suite (Excel, Word, Outlook) to support data-driven storytelling and reporting.
  • In-depth familiarity with Caterpillar’s organizational structure, policies, and digital standards is highly preferred.

Responsibilities

  • Omnichannel Data Orchestration: Coordinate the flow of GA4 data into the broader marketing ecosystem, including audience synchronization, automated journey triggering, and enriching behavioral analysis tools and customer feedback platforms.
  • Integration Coordination: Lead the deployment of GA4 integrations with enterprise platforms, ensuring data is mapped correctly to support high-value marketing activities like real-time personalization and cross-channel attribution.
  • Change Management & Adoption: Create training materials, playbooks, and integration guides that help marketing teams move from legacy to modern, integrated workflows.
  • Stakeholder Communications: Act as the "Voice of the Product" by providing transparent updates on integration progress and sharing "success stories" that demonstrate the business value of synchronized data.
  • Data Governance & Quality: Work with the data quality team to enforce data standards and coordinate to ensure all integrations follow established governance and quality requirements.
  • UAT & Business Validation: Manage the User Acceptance Testing (UAT) process to verify that integrations are accurate, actionable, and ready for marketing use before launch.
  • Education: Conduct high-level training and presentations to educate partners on the strategic advantage of Google Analytics data, creating a culture of data-driven decision-making.
  • Employees may also be responsible for performing other job duties occasionally as assigned.

Benefits

  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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