Marketing Support Specialist

Brown Brothers Harriman • Boston, MA

21h • $55,000 - $70,000

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Join us as a Marketing Support Specialist! Brown Brothers Harriman is currently recruiting a Marketing Support Specialist. This is a learning role, perfect for a seasoned administrator or an early career marketer who wants to learn how financial services marketing works at BBH. This position is critical to the team, partnering with various internal teams and external providers to ensure workflow and controls are in place and effective. The Marketing Support Specialist is responsible for administration and project management in a dynamic global marketing team of 40 plus people. Specifically, this position supports a global team of marketing managers who build and execute campaigns in support of our Investor Services business, and our firmwide marketing division which includes digital marketing, social media marketing, PR, content marketing and Creative Services as well as corporate brand. The position serves as a key administrative and project support, working directly with senior marketing leaders including the head of the division. This position leads projects and also manages and critical administrative and operational tasks such as workflow coordination, project tracking, complex meeting scheduling, inquiry routing, and event support. The Marketing Support Specialist is also responsible for workflow coordination for our Creative Services team. In addition, this role documents and executes compliance submissions for printed materials, multimedia, websites, etc. and plans offsites and other team experiences. In this role you will also provide direct administrative support to the Head of InServ and Firmwide Marketing and Communications including calendar management and travel, and this provides exposure and an opportunity for mentoring and supporting your learning and career development.

Requirements

• Bachelors degree or equivalent work experience
• 2-4 years experience in administrative related work (marketing preferred)
• Excellent quantitative and analytical skills
• Strong written and communication skills
• Proficiency in Excel, Word and PowerPoint
• Ability to adapt quickly to the needs of multiple teams
• Effective prioritization and time management skills
• Ability to manage multiple priorities while meeting deadlines
• Strong detail orientation
• Willingness to take initiative with the ability to proactively resolve issues
• Ability to work effectively in a team environment
• Strong Relationship skills with the ability to conduct oneself professionally with both internal clients and external contacts.

Responsibilities

• Act as the primary contact for incoming work, ensuring efficient routing to the appropriate global marketing discipline leads.
• Provide project management support for key initiatives, including Come Together, Event Space Upgrades, Future Focus, and various brand-focused projects.
• Maintain workflow alignment and monitor progress using Monday.com, our leading workflow management system.
• Coordinate workflow processes by managing work intake, routing assignments, tracking progress, and reporting; serve as the client point of contact for project status updates.
• Assist the Video Manager with in-house headshot sessions and video project management.
• Support the social and brand team with compliance requests, creation of social links, and general project assistance.
• Serve as our LinkedIn “voice,” managing activity and responding to comments on the platform.
• Administer the LinkedIn Business User program, including onboarding new users and distributing relevant materials.
• Audit and document best practices and procedures for Marketing teams to ensure annual compliance submission.
• Collaborate with BBH Compliance to formalize best practices for all individuals responsible for creating materials across the line of business.
• Oversee the compliance process for key marketing client and prospect materials, working with the InServ line of business and Marketing Managers to ensure all external collateral includes appropriate disclaimers and Compliance approval.
• Manage onboarding and facilitation for new hires, including training, equipment provisioning, technology, and security requests.
• Provide administrative support to the Chief Marketing Officer.
• Assist the Global Marketing Team as needed, including handling travel arrangements, expense management, and event logistics for large meetings.

Benefits

• BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing.
• BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level