Marketing Support Specialist

S&C Electric CompanyChicago, IL
21d$73,920 - $97,885Hybrid

About The Position

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner. The Marketing Support Specialist is a pivotal customer-facing position in contributing to the company's overall marketing strategy. This role requires close collaboration with both the sales and marketing teams, focusing on enhancing S&C's visibility and impact at trade shows, events, onsite product demonstration centers, and traveling product demos. This role reports to the Manager - Marketing Support & Events and is based at S&C Electric Company headquarters in Chicago.

Requirements

  • Bachelor’s degree in Event Management, Hospitality, Marketing, a related field, or equivalent work experience.
  • Valid driver’s license.
  • 5+ years of demonstrated experience in a marketing support role, with experience in trade show and event coordination.
  • Strong organizational and project management skills with the ability to manage multiple projects simultaneously with minimal supervision.
  • Excellent verbal and written communication skills and ability to represent S&C professionally.
  • Ability to work both independently and collaboratively in a team environment.
  • Ability to communicate effectively and professionally at all levels of the organization and with customers.
  • Ability to effectively manage budgets for event services, shipping, and overall project expenditures.
  • Ability to use basic hand tools in supporting event setup.
  • Good negotiation skills, with the ability to negotiate and finalize cost-effective contracts with event service providers, exhibitors, and contractors.
  • Strong attention to detail and ability to complete activities with accuracy.
  • Proficiency in Microsoft Office products including Outlook, Excel, and PowerPoint.

Nice To Haves

  • Certified Trade Show Marketer (CTSM)
  • Experience working with SolidEdge or similar drawing software
  • Experience using inventory & request management, project management, and lead capture tools
  • Previous experience working within the electrical power industry or a related area
  • Experience using Salesforce, Account Engagement/Pardot

Responsibilities

  • Partner with the events team and vendors to support the successful planning of industry and customer-facing events, including negotiating contracts, ensuring compliance with event service standards, tracking event budgets, and ensuring the overall timely and efficient execution of events.
  • Project manage and coordinate global trade shows & sponsorships, working closely with team members, exhibit house, event services, and contractors to ensure event plans are followed and ultimately successful.
  • Oversee event registrations, hotel reservations, and overall logistics to facilitate smooth event operations.
  • Coordinate the ordering, inspection, cleaning, preparation, assembly, testing, packing, and shipping of trade show assets and product demos.
  • Oversee onsite event setup and dismantle, providing clear direction to team members to ensure tasks are completed efficiently, safely, and in alignment with event objectives.
  • Coordinate the physical inventory of event supplies, signage, and demo products, including the tracking and deployment of product demos and trade show assets using an electronic inventory database system.
  • Demonstrate a commitment to understanding the power industry and S&C's solutions to effectively contribute to trade show success.
  • Stay abreast of new trends in the trade show industry and face-to-face marketing and make recommendations on how to improve current practices and the customer experience.
  • Set up and deploy lead capture tools at tradeshows. Use data to drive measurable ROI and impact to the business.
  • Serve as a Producer in external-facing virtual presentations and webinars.
  • Ensure the online company promotional store continues to meet business needs. This includes facilitating orders for internal stakeholders, reviewing and refreshing inventory, and managing processes.
  • Understand and comply with all applicable Company policies and rules.
  • Facilitate project meetings, ensuring clear communication of action items to key stakeholders.
  • Comfortable in learning to use a forklift for occasional event support, following the completion of company-provided training and licensing requirements.
  • Maintain regular and punctual attendance
  • Attend in-person or virtual meetings as requested or required.
  • Communicate effectively and respectfully with others.
  • Other responsibilities as assigned.
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