Marketing - Summer Intern

Lagoon Amusement Park • Farmington, UT

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About The Position

The Summer Marketing and Group Sales Intern supports Lagoon’s Marketing and Group Sales team by assisting with guest communication, group ticket processing, promotional support, and administrative tasks. This position provides hands-on experience in marketing, sales operations, and guest services within an amusement park environment. The Intern will perform all duties in accordance with Lagoon’s policies and procedures while supporting safe operations and delivering excellent guest service.

Requirements

• Must be at least 18 years of age.
• Must be available beginning March 15th through August 15th. Ability to work a flexible schedule including, weekdays, weekends and holidays.
• Currently enrolled in or recently completed coursework in Marketing, Business, Communications, or a related field preferred.
• Strong communication skills and ability to interact professionally with guests and team members.
• Basic computer skills including email, spreadsheets, and word processing programs.
• Ability to learn Lagoon’s pricing, policies, and procedures quickly.
• Strong attention to detail and ability to verify ticket and invoice accuracy.
• Basic math skills for handling transactions and reconciling payments.
• Must be dependable, punctual, and safety-conscious.
• Must maintain a neat, clean, and professional appearance in accordance with Lagoon’s grooming standards.

Nice To Haves

• Currently enrolled in or recently completed coursework in Marketing, Business, Communications, or a related field preferred.

Responsibilities

• Assist with answering telephones and responding to guest and group inquiries in a friendly, professional manner.
• Support Group Sales Representatives with processing group reservations, ticket orders, meal vouchers, and promotional materials.
• Verify and prepare group tickets, meal passes, invoices, and promotional information for distribution.
• Provide clear and accurate information about Lagoon’s departments including Group Sales, Admissions, Ticketing, Catering, and Picnics.
• Support marketing projects such as promotional campaigns, survey mailings, database updates, and basic reporting.
• Operate office equipment including computers, printers, copiers, ticket printers, and multi-line phone systems.
• Work collaboratively with Marketing, Accounting, Admissions, Catering, Group Events and other departments to ensure a smooth group experience.
• Provide excellent customer service to guests, group leaders, vendors, and team members.
• Remain calm and professional when assisting with complaints or concerns and seek management support when needed.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed