About The Position

The Consumer Bank Acquisition Marketing team is responsible for driving incremental high‐quality customer growth by launching and leading direct-to-consumer marketing campaigns that acquire new customers and deepen existing relationships. A significant source of customer growth for Chase Consumer Bank is through acquisition marketing on our digital Owned Channels, including Chase.com (#1 most visited banking site) and the Chase Mobile App (#1 most downloaded banking app). As a Marketing Strategy Manager on the Acquisition Marketing team, you will drive growth of new banking relationships driven by acquisition marketing through our Owned Channels.

Requirements

  • 6+ years of experience in digital, direct-to-consumer marketing.
  • Team player with the ability to navigate a highly matrixed organization, influence partners, build consensus, and work across various functional departments
  • Proven experience crafting well-structured strategic business plans using qualitative and quantitative data and producing measurable results
  • Ability to present and discuss ideas with intent to persuade, educate, and enhance understanding across all levels of the organization
  • Experienced manager of marketing budgets, forecasts, and expected financial returns

Nice To Haves

  • Financial services industry experience a plus
  • Proven ability to take initiative, influence others and achieve results
  • Constantly pushes boundaries of "what could be" to drive innovation
  • Excels at managing multiple initiatives simultaneously within tight deadlines
  • Loves testing, learning, and taking calculated risks

Responsibilities

  • Partner with leaders of centralized teams managing Owned Channels (for example, Digital, Owned Media and/or Modelling, etc.) to pragmatically advance our customer growth results via strong collaboration and influence
  • Concept, develop and propose initiatives and tests that drive growth through a deep understanding of business priorities, customer segments and needs as well as Owned Channel capabilities
  • Create Owned Channel priorities and backlog recommendations to establish multi-quarter initiative roadmaps and growth targets
  • Deliver on growth targets by leading collaboration between Consumer Bank Acquisition and Owned Channel teams to ensure timely delivery of insights, deliverables and next steps
  • Lead Acquisition ad serving improvements in partnership Owned Media and Modelling to improve discoverability and share-of-voice of our messages
  • Develop and manage Owned Channel performance tracking that provide ongoing performance insights and identify gaps or opportunities to improve
  • Identify, triage and escalate ad performance issues for timely resolution

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility.
  • These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
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