Marketing Specialist

Marcus & Millichap-posted 1 day ago

Full-time • Entry Level

Remote • Phoenix, AZ

1,001-5,000 employees

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Founded in 1971, Marcus & Millichap (NYSE: MMI) is a leading commercial real estate brokerage firm focusing exclusively on investment sales, financing, research, and advisory services, with nearly 1,700 investment sales and financing professionals in 80+ offices throughout the United States and Canada. Our mission is to help our clients create and preserve wealth by providing the best real estate investment sales, financing, research, and advisory services available. Marcus & Millichap closes more transactions than any other real estate investment brokerage firm in the nation. In 2024, the firm closed 7,836 transactions with a sales volume of approximately $49 billion. We are actively seeking a dedicated Marketing Specialist with a passion for digital marketing. As a Marketing Specialist, your primary responsibility will be to support commercial real estate agents by creating and managing digital marketing assets, including websites, email campaigns, and select third-party vendor platforms. In this pivotal role, you will interface directly with commercial real estate agents and partners across the firm, playing a vital part in producing digital content that aligns with our brand standards and elevates our agents’ presence in the market. Your objective is to enhance our agents’ digital footprint and support the launch and optimization of company-supported digital marketing initiatives. Reporting to the Marketing Manager – Team Lead, you will work collaboratively with a team of similarly skilled profession als. This is a fully remote position.

Website Creation & Management: Build and maintain agent websites using approved platforms and templates. Ensure content is kept current and aligned with brand standards.
Email Marketing Support: Create, update, and deploy modern, creative, and compelling email marketing campaigns using Constant Contact, Salesforce, and approved third-party vendor tools, ensuring all content aligns with our brand identity.
Template & Asset Management: Maintain an updated catalog of digital templates and assets; track usage and refresh materials based on input and evolving needs.
Agent/Partner Relationship Management: Act as the main point of contact for agents and partners by soliciting feedback, negotiating deliverables, and ensuring their digital marketing needs are addressed with professionalism and a high standard of service. Outline best practices and recommendations to improve digital marketing strategies.
Workflow Management: Maintain a streamlined workflow for system integration, ensuring tasks are completed efficiently, and deadlines are met.
Reporting & Tracking: Monitor and track key digital marketing metrics (email performance, site engagement, etc.). Compile relevant reports, identify trends, and recommend strategies for improvements.

1–3 years of experience in Digital Marketing, Marketing Communications, or a related field preferred.
Strong written communication skills with the ability to create compelling, engaging, and error-free content.
Outstanding customer service orientation, with a commitment to delivering high quality support to agents and partners.
Basic image editing skills for resizing and optimizing graphics for digital use.
Demonstrated experience in using task management systems such as Asana or Jira in a professional setting.
Must have technical aptitude and curiosity, with the ability to learn and navigate digital platforms (e.g., Salesforce, Constant Contact, CMS tools).
Highly organized, self-directed, and adaptable, capable of managing multiple projects while maintaining strong attention to detail.

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