Marketing Special Events and Promotions Representative - Part Time - Maryland

Live! Casino and Hotel Maryland • Hanover, MD

94d • $17 - $17

About The Position

Our special event reps are responsible for attending events, campaigns, and conferences on behalf of Maryland Live! As part of the marketing team, they are an important facet of the company as they share their knowledge with clients about the range of products and services that we offer. In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.

Requirements

• High School Diploma or five years equivalent in professional experience required
• Bachelor's Degree in Marketing and/or Entertainment based field preferred
• Upbeat & Positive Attitude
• Must be proficient in the full suite of Microsoft Office products

Nice To Haves

• Excellent customer service
• Strong interpersonal communication
• Flexible schedule
• Event Planning
• VIP services
• Strong organizational skills

Responsibilities

• Complete training on all promotional systems as directed by supervisor
• Oversee setup/breakdown for events & promotions
• Engage with guests in a friendly and professional manner
• Answer all customer inquiries
• Responsible for promotional inventory day of execution
• Record customer information within the program database
• Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
• Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
• Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion
• Ensure all marketing programs are successful from beginning to end
• Offer support and solutions to guests in accordance with the company's customer service policies

Benefits

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED