Marketing & Sales Coordinator
About The Position
When you work at Rose Senior Living of Farmington Hills, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Rose Senior Living of Farmington Hills, is recruiting for a hospitality focused Marketing & Sales Coordinator to join our team! The Marketing & Sales Coordinator is responsible for supporting the sales and marketing efforts of the community. This position provides administrative and operational assistance to the Director of Marketing and Sales or Residency and Sales Counselors, ensuring the smooth execution of sales activities, lead management, and customer service. The Sales Coordinator interacts with prospective residents, families, and referral sources, assisting with inquiries, tours, and follow-ups to enhance occupancy.
Requirements
- High school diploma or equivalent required.
- 2+ years of experience in sales support, customer service, or administrative roles, ideally in senior living, healthcare, or hospitality.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills, with a warm and welcoming demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to learn Salesforce.
- Ability to multitask and work efficiently in a fast-paced environment.
Responsibilities
- Track and maintain Salesforce, ensuring all leads are recorded, updated, and followed up on promptly.
- Assist the Director of Marketing and Sales and sales team with scheduling tours, preparing marketing materials, maintaining sales reports, and coordinating event logistics.
- Respond to phone and online inquiries, provide general information, and assist with scheduling tours for prospective residents and their families.
- Support the execution of on-site tours and sales events, including set-up, greeting visitors, and providing essential community information.
- Facilitate the resident move-in process by coordinating paperwork, scheduling move-in dates, and ensuring a seamless transition.
- Help implement marketing campaigns, distribute promotional materials, and maintain social media engagement to attract potential residents.
- Assist in compiling sales and occupancy reports, tracking progress against sales goals, and ensuring accuracy in documentation.
Benefits
- Competitive wages with annual raises
- 20% discount on Edward Rose & Sons Apartments
- Work today, get paid today available through Daily Pay
- Complimentary meal each shift worked
- Paid Time Off earned from day one
- Affordable Medical, Vision, Dental, and full suite of supplemental insurance options available with coverage starting 1st of month after hire
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Confidential & free Employee Assistance Program
- 401K savings plan with employer match
- Employee discounts on home furnishings, car rentals, media, and activities
- Unlimited referral bonuses and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
