Marketing Sales Associate

Sinclair Broadcast Group•Schenectady, NY

6d•$20 - $26•Hybrid

About The Position

Are you ready to join a dynamic team where creativity, collaboration, and innovation are at the heart of everything we do? If you thrive in a fast-paced, hybrid work environment that values excellent communication, attention to detail, and a solutions-oriented mindset, then this Marketing Associate position, with a focus on coordinating digital sales, might be for you!We are a leading force in the automotive digital advertising industry, and as a Digital Sales Coordinator, you will play a crucial role in supporting our internal and external clients throughout the entire lifecycle of their advertising campaigns. From the moment an order is placed to the successful launch of a campaign, you will be at the forefront, ensuring every detail is communicated and executed. Join us and become an integral part of our team, where your contributions will make a real impact, and you'll have the opportunity to grow into a subject matter expert in a culture that values continuous learning and development. If you're looking for a company that embraces problem solving and teamwork, we invite you to explore this exciting opportunity. This person should have a passion for programmatic advertising and a customer service-centric attitude. The Digital Sales Coordinator reports to the Senior Ad Operations Traffic Manager.

Requirements

Excellent written and verbal communication skills
Reading comprehension and problem-solving skills
Organizational skills, attention to detail, and a sense of urgency are a must
Be coachable, curious, and solution-oriented
Ability to work and perform successfully in a fast-paced, hybrid (in-person and remote) environment
Must have strong listening skills, and be empathetic and able to effectively relate to clients
Must be able to maintain composure in stressful situations, and be proficient in finding solutions and diffusing customer service situations
Must have a strong working knowledge of MS Office Suite, specifically Outlook, Word, and Excel (or similar software)

Nice To Haves

Digital/Ad Operations experience a plus
Digital Analytics/Reporting experience a plus
Operative.One, JIRA, or other order/ticket management system experience is a plus

Responsibilities

Responsible for accurately handling, and solving customer inquiries
Acts as a liaison between customers and fulfillment teams, either internally or through third-party providers/vendors
Resolve issues by taking the appropriate action, and knowing when to escalate issues to a management level
Must be able to organize and schedule calls, and client communication
Monitor, audit, and approve orders for correct coding and all required details
Traffic and maintain new requests and order modifications between ordering and production systems
Coordinate and collaborate with internal fulfillment teams to meet benchmarks and ensure deadlines are met.
Regularly communicate progress updates with internal and external stakeholders
Become adept on day-to-day processes related to the function of the role and advise others on best practice
Gain an understanding of display and video programmatic tactics including retargeting, CTV and more
Attend and participate in regular staff meetings and product trainings
Support various teams within the agency creating production orders, preparing documents, and executing projects as assigned by management
Other duties and projects as assigned