Marketing Rewards Representative
About The Position
Under the supervision of the Foxwoods Rewards Shift Manager, the incumbent is responsible for the enrollment of new club members, accurate redemption of promotional coupons and programs while providing excellent customer service to internal and external guests at Foxwoods Resort Casino. Provides a welcome reception for guests who arrive by bus, informing them of schedules, departure information and attractions to ensure a pleasant experience. Walks the casino floor and provides information on the property and promotional events along with registering players for the Rewards Card.
Requirements
- High school diploma or GED
- One (1) year of customer service experience
- Must be able to lift and move boxes up to 25lbs
- Must possess high end customer service skills
- Basic computer skills with the ability to learn departmental computer programs
Responsibilities
- Enrollment of new club members
- Accurate redemption of promotional coupons and programs
- Provide excellent customer service to internal and external guests
- Provide a welcome reception for guests who arrive by bus
- Inform guests of schedules, departure information and attractions
- Walk the casino floor and provide information on the property and promotional events
- Register players for the Rewards Card
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
