Marketing Representative Front Desk
About The Position
We are currently seeking highly motivated Marketing Professionals who are directly responsible for completing the process of booking eligible tours on the phone and face to face, as well as the sale of mini-vacation packages to other HGV resorts, which produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating. You will be paid a base rate, generous commissions on every qualified tour booked, and a monthly bonus based on volume. Our marketers typically make between $60K and $100K with top producers making close to $200K! Why Team Members enjoy working with us: Competitive earning potential of $60,000 - $100,000 and above Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care). Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation. Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights. All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan. Industry-leading training, top notch technology and continuous support. When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Requirements
- Minimum 1-year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
- Engaging personality, positive demeanor, and ability to work in fast-paced environment.
- Intermediate computer proficiency with the ability to learn.
- Ability to work a flexible schedule to include evening, weekends, and holidays.
- High School diploma or equivalent.
Responsibilities
- Assist with tour and marketing related issues.
- Confirm appointments with guests to ensure tour reservations and improve show rate, strive for results.
- Ensure all marketing initiatives are delivered.
- Build and develop a motivated team environment out in the field.
- Meet or exceed performance metrics.
- Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
- Champion Hilton quality customer care service throughout all Marketing channels.
- Secure future business through face-to-face POS package sales.
Benefits
- Competitive earning potential of $60,000 - $100,000 and above
- Outstanding health care options that all employees are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).
- Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
- Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants.
- Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
- All new Team Members are automatically enrolled in the HGV matching Retirement Savings Plan.
- Industry-leading training, top notch technology and continuous support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
