Marketing Representative- Club 36

Hilton Grand Vacations•Las Vegas, NV

49d

About The Position

At HGV, as a Marketing Concierge, you will join a team of skilled professionals. In this role you will be: Responsible for calling assigned leads for the purpose of scheduling In-Tours/FL-Tours during the owners/guests stay. Responsible for working assigned shifts at Resort Check-In for the purpose of booking owners/guest to attend a presentation during their stay Required to meet/exceed performance metrics Required to complete Daily and Weekly Reports as required by the IH Manager. Asked to perform other related duties in support of operations and other company initiatives as required and assigned

Requirements

High school Diploma or equivalent
6 months sales experience; preferred
6 months customer service experience
Knowledge of timeshare Industry, Customer Service and quality fundamentals
MS Office, Outlook, Word, Excel, Internet Explorer, company's intranet system and corporate policies and procedures
Strong interpersonal communication skills to deal effectively with all levels of the organization

Nice To Haves

6 months sales experience; preferred

Responsibilities

Responsible for calling assigned leads for the purpose of scheduling In-Tours/FL-Tours during the owners/guests stay.
Responsible for working assigned shifts at Resort Check-In for the purpose of booking owners/guest to attend a presentation during their stay
Required to meet/exceed performance metrics
Required to complete Daily and Weekly Reports as required by the IH Manager.
Asked to perform other related duties in support of operations and other company initiatives as required and assigned