Marketing Representative Lead OPC
About The Position
Join a team that invests in your success from day one—with $2,500 incentive guarantee per month for up to 6 months designed just for Hawaii Marketing Representatives! As the Lead Marketing Representative - Off Property Contact, you will be supporting the Marketing Leaders by exploring innovative ways to improve and enhance efficiency and problem-solving, while creating and identifying novel solutions to current issues. WHY DO TEAM MEMBERS LIKE WORKING FOR US: Pay rate is $19 per hour, plus commission & bonuses governed by a compensation plan. Lead Marketing Concierges have targeted annual earnings of $85,000 per year, with some Team Members earning substantially more based on their individual performance. Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today! Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities and more! HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
Requirements
- High School Diploma/GED
- Minimum 2 years of proven customer service experience
- Able to work flexible schedules including mornings, evenings, weekends and holidays
- Excellent interpersonal and guest relations skills
- Minimum 6 months of proven Sales and/or Marketing Timeshare experience
- Thorough understanding of the Hawaii and Honolulu area
- Strong professional verbal, interpersonal, and guest relations skills
Nice To Haves
- 1 + year in a performance-based position with a commission comp plan (sales/marketing)
- 1+ year of experience in the Timeshare/Vacation Ownership industry
- Preferred Bilingual (Japanese or Korean)
Responsibilities
- Cultivates a cohesive, collaborative team environment.
- Monitors and tracks individual Team Member goals and performance in order to identify areas for opportunity.
- Provide detailed training on locations (how to draw in and pitch from each specific location/desk).
- Acts as a mentor and coach for new Team Members in an effort to enhance and support onboarding program.
- Marketing and sales process, systems training, hotel tour and other areas as needed.
- Facilitates mentor scheduling with new hire for maximum learning.
- Will work as a production-based marketing representative four days a week.
- Will work one day purely devoted to the above Team Lead duties and one or more other days before/after production shift as needed.
- Other tasks assigned by the management.
Benefits
- Pay rate is $19 per hour, plus commission & bonuses governed by a compensation plan.
- Lead Marketing Concierges have targeted annual earnings of $85,000 per year, with some Team Members earning substantially more based on their individual performance.
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more!
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
