Marketing Representative In House Pre Arrival

Hilton • New York, NY

93d • $80,000

About The Position

Directly responsible for completing the process of booking eligible tours on the phone and face to face and the sale of mini-vacation packages to HGV resorts, which will produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating. Competitive benefits and diverse culture, our teams continue to lead our industry. Potential income of $80,000 or higher - based on performance! New Hires are eligible for Health Benefits DAY 1 of employment! Working in Marketing includes phenomenal perks like team member travel.

Requirements

• Engaging personality and positive demeanor.
• Eager ability to work in a fast-paced environment.
• Excellent communication skills.
• Available to work flexible work schedules as needed to complete projects.
• Desire to prioritize multiple priorities and duties.
• Requires alertness and attention to detail in projects.
• Intermediate computer proficiency with the ability to learn.
• Comfortable cold calling and working independently.

Responsibilities

• Call owners and guests before they arrive at the resort to offer concierge services and invite them to go on a sale presentation.
• Responsible for personal performance metrics on the phone.
• Meet or go above and beyond for marketing metrics.
• Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
• Execute Strategy Champion Hilton quality customer care service throughout all Marketing channels.
• Secure future business through vacation package sales.
• Distribute only HGV authorized information, collateral, and materials.
• Maintain location operating standards.
• Follow gifting procedures.
• Assist with tour or marketing related issues.
• Confirm appointments with guests to ensure tour reservations and improve show rate.
• Responsible for ensuring all marketing initiatives are being delivered.
• Build and develop a motivated team environment out in the field.
• Work weekends, holidays, mornings, nights, and any other days/hours as required per business needs.
• Carry out all reasonable requests by management.

Benefits

• Health Benefits DAY 1 of employment.
• Team member travel perks.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation