Marketing QA Analyst

Capgemini • New York, NY

3d • Hybrid

About The Position

This role will be focused on executing tests for client marketing campaigns and web applications. The ideal candidate will bring an awareness of the lifecycle and workflows of digital marketing from customer personas and user journeys through interpretation of data to deliver insights and actionable findings. The ideal candidate will have previous experience from an agency or corporate marketing role, be familiar with financial services-industry subject matter, comfort delivering on short timelines, and possess a strong eye for detail. Th Marketing QA Analyst will be responsible for evaluating whether a campaign, application, or service meets our high standards and expectations for quality (E.g., functionality, usability, performance). They will collaborate within a cross-functional team to identify potential issues in a campaign or application and prepare finding reports for project leaders to review.

Requirements

• Manual testing experience which includes functional, regression, and integration testing of websites, microsites, landing pages, emails, and other digital channel deliverables
• Comfort communicating and interacting with Project Managers, Developers, Creatives, and DevOps/Operations Engineers
• Experience with writing and executing test cases/test scripts for moderate and complex campaigns
• Comfort contributing to the development of test plans for moderate and complex campaigns
• Experience with cross-browser and platform/OS compatibility testing
• Experience using JIRA, Confluence, and JIRA add-ons
• Attention to small details

Nice To Haves

• Knowledge of accessibility testing methods for compliance with WCAG 2.1/2.2 criteria
• Strong analytical mindset
• Excellent written and verbal communication
• Prior experience configuring and using test automation tools such as Selenium.
• Prior experience with marketing email campaigns executed across multiple clients and the leading marketing campaign platforms (e.g. Salesforce Marketing Cloud, Adobe Campaign, Eloqua, etc.)
• Experience of working in Agile methodology and multi-layered web hosting environments

Responsibilities

• Evaluating whether a campaign, application, or service meets our high standards and expectations for quality (E.g., functionality, usability, performance)
• Collaborate within a cross-functional team to identify potential issues in a campaign or application
• Prepare finding reports for project leaders to review

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees