About The Position

The Program Coordinator is focused on INDG’s CPE and CLE continuing education programs to include client and prospect training, marketing virtual events and in-person training and events. Maintains accreditation statuses, processes application payments, and manages compliance for RCH/APA, CPE (NASBA & state-level), and the entire U.S. CLE landscape. Supports the building and execution of accreditation webinars, training and in person related events. This individual will coordinate with stakeholders across departments and deliver excellent customer service.

Requirements

  • Bachelor’s degree and 0 - 2 years of experience with continuing education credit processing, management, and compliance.
  • Strong communication skills, attention to detail, and an interest in developing and improving internal processes.

Nice To Haves

  • Experience with tech platforms and Microsoft products preferred.

Responsibilities

  • Responsible for accreditation management, compliance, and customer support for RCH, CPE, and CLE
  • Analyze Continuing Education (CE) requirements, maintain accreditation relationships, and determine programmatic requirements
  • Handle administrative functions, track events, and respond to customer service inquiries
  • Secure program materials, submit reports, and analyze data for process improvements
  • Act as main point-of-contact for sales regarding CE training set-up and execution
  • Build training courses in virtual platform, manage attendee accreditations, and maintain records
  • Utilize accreditation delivery platform for certification creation and distribution
  • Participate in vendor meetings to discuss platform functionality and updates
  • Process application payments and reporting
  • Handle other CE and events projects assigned
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