Marketing Planning and Strategy Director (Workforce Planning & Analytics)

Salesforce • Chicago, IL

2d

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a Marketing Planning and Strategy Director who excels in critical thinking, operational optimization, and data-driven decision-making to drive workforce and location planning, strategy and operations for the Marketing organization. The successful candidate will leverage data insights to guide key business decisions and develop innovative ways to enhance efficiency, scalability, and overall impact. In addition, they will be adept at understanding business requirements, identifying and applying standard methodologies to refine processes and tools, and ensuring streamlined operations including building models for growth and expansion.

Requirements

• Detail oriented and outstanding at handling large datasets
• Motivated, proactive self-starter able to work independently
• Creative thinker that can generate innovative ideas and work collaboratively
• Advanced Excel skills required. Must be quick to learn and adapt to new systems
• Exceptional interpersonal and communication skills to work and collaborate with worldwide teams
• Ability to embrace change as the role evolves
• 8+ years of experience in Finance, Analytics, and/or Business Operations

Responsibilities

• Headcount Management: guide and manage headcount against the hiring plans for a +2,500 person organization. Track progress against forecasts to ensure budget targets are met quarterly and functional teams are held accountable to their hiring plans and KPIs.
• Headcount Reporting and Analytics: regularly audit headcount data in the system of record. Provide informative trending and analysis to marketing leadership and key partners
• Data Hygiene: implement standard processes to maintain workforce and headcount data in a scalable way. Ensure positions and job requisitions are accurate and up-to-date on a consistent basis
• Workforce Location Strategy: oversee the location hiring strategy for the marketing organization, liaising with cross-functional stakeholders to model the long-range plan aligned to enterprise-wide metrics and targets
• Build Automation and dashboards to regularly provide key insights and metrics to marketing leadership: design, implement, and streamline current processes using Salesforce platforms to scale
• Strong Relationship Leadership skills: work closely with business partners within marketing and across the wider organization to guide decision-making; effectively collaborate and communicate across matrix organizations
• Governance and Enablement: document and update the processes and procedures that govern workforce and headcount management and planning. Provide training and enablement where necessary

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed