Marketing Operations Manager

Mixpanel-posted 4 months ago

$134,000 - $164,000/Yr

Full-time • Mid Level

San Francisco, CA

251-500 employees

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As a Marketing Operations Manager, you will be responsible for executing on key marketing operations including campaign operations, campaign reporting, campaign attribution, ROI analysis, and audience management/data enrichment at scale. This role requires a blend of analytical expertise, strategic thinking, and operational excellence to optimize marketing performance and support the scalability of marketing initiatives.

Own and optimize marketing automation workflows using Hightouch to sync customer data across systems and deliver highly targeted campaigns.
Develop and implement automated outbound campaigns tied to intent signals and lifecycle marketing programs (e.g., onboarding, re-engagement, upsell, churn prevention) by leveraging real-time customer data.
Ensure high-quality audience segmentation and targeting by integrating Hightouch with Salesforce, marketing automation tools, and sales automation tools.
Design and maintain scalable data pipelines to automate the flow of customer and marketing data between Hightouch, CRM, marketing automation platforms, and analytics tools.
Own marketing contribution forecasting, pipeline modeling, and goal-setting to align with revenue objectives.
Evaluate the effectiveness of marketing programs, track conversion rates, and provide recommendations to optimize performance.
Drive continuous improvement in marketing workflows, reporting cadences, and governance processes, ensuring data-driven decision-making.
Leverage and optimize tools such as Salesforce, marketing automation platforms, and analytics tools to improve reporting and data integrity.
Support company-wide strategic initiatives by providing insights and executing operational improvements that enhance marketing impact.

4+ years of experience in marketing operations within a high-growth B2B, SaaS, or tech environment.
Hands-on experience with Salesforce, marketing automation tools (e.g., Marketo, HubSpot, Customer.io), and BI platforms (e.g., Tableau, Looker). Experience with Hightouch or Census is required.
Experience partnering with demand generation teams on performance marketing (i.e., paid social, paid search) and SEO/AIO campaigns.
Experience in SQL & Data Manipulation - Ability to extract and manipulate data from databases for deeper analysis.
Expertise in marketing analytics, attribution modeling, campaign tracking, and funnel metrics such as CAC, LTV, and ROI.
Exceptional communication and stakeholder management skills to drive cross-functional collaboration.
Strong project management experience, with the ability to prioritize tasks, manage multiple initiatives, and execute within deadlines.
High attention to detail, intellectual curiosity, and a passion for driving business impact through data-driven decisions.

Experience working with Account-Based Marketing (ABM) tools and tactics.
Knowledge of enterprise marketing strategies.
Understanding of marketing operations in fast-paced, scaling companies.

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

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