Marketing Operations Manager, Americas

Zscaler • San Jose, CA

286d

About The Position

Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You'll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and drive home big wins for the world's cloud security leader and our customers worldwide. We are looking for an experienced Marketing Operations Manager to support our Americas (AMS) Marketing team and provide operational support to scale our business. You will work with the Global Analytics / Operations team along with AMS Field Marketing to represent our marketing data, campaign management, and technology capabilities.

Requirements

• 5+ years of B2B marketing experience, particularly in using marketing technologies to deliver marketing content across multiple channels and drive operational efficiencies.
• Significant, advanced and recent Marketo & SFDC experience, preferably with Marketo Certified Expert credentials and other marketing automation platforms (Adobe campaign, Pardot, etc).
• Demonstrated success executing marketing campaigns with expertise using Marketo, including database management; Smart List development; setup, testing, launching and scoring of campaigns and programs.
• A track record of success with marketing activities, managing lead databases, creating lists, building landing pages, configuring nurture tracks and promoting events.
• US Citizenship required.

Nice To Haves

• Experience with several stakeholder teams - Global/Regional marketing, IT/Data Strategy, Sales, Finance, Channel.
• Experience in building and scaling the technology infrastructure necessary for supporting global marketing initiatives.
• Optimized processes around lead management systems, such as Salesforce, Marketo, Hubspot or similar platforms.

Responsibilities

• Focus on email campaigns for our Public Sector division, ensuring compliance with FedRAMP policies while maintaining high deliverability and optimizing audience engagement.
• Skilled in managing and enhancing tools like Marketo and Salesforce, along with web platforms and data enrichment tools, ensuring seamless integrations and smooth campaign execution across AMS operations.
• Collaborate cross-functionally to ensure data integrity, monitor campaign performance, and deliver actionable insights that drive better ROI and accelerate pipeline growth.
• Foster strong partnerships across regional and functional teams, working closely with sales, product, and marketing leaders.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services