The Marketing Operations Associate, Sr is responsible for supporting marketing operations by managing changes to the marketing technology platform, process optimization and workflow changes, data management and reporting changes, marketing strategy changes, compliance and regulatory changes within the marketing function, such as landing page updates, calculation changes, and home value minimum variance. This role involves creating Business Requirements Documents (BRDs), managing customer service scripting, serving as the primary point of contact for the Salesforce team, making daily data uploads, managing testing for campaign launches, coordinating web development ticketing, collecting marketing metrics, assisting with marketing materials, and maintaining knowledge of competitor strategies and industry trends.