Marketing Operations Associate Director

Depository Trust Clearing Corporation • Jersey City, NJ

227d

About The Position

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

Requirements

• Minimum of 8 years of related experience.
• 7 years of experience in marketing operations, marketing analytics or marketing management roles with a focus on department operations, program management, executive reporting and data management & insights.
• Experience with specific marketing and productivity tools - Salesforce, PowerPoint, Excel, Google Analytics - as well as project management tools.
• Understanding of the financial markets preferred.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Manages all department operational functions, including budget and headcount tracking, cost optimization, vendor procurement and onboarding, and results reporting.
• Partners with the Client Intelligence and Analytics teams to coordinate on data management, results tracking methodologies, program reporting and reporting across the Chief Client Office.
• Organizes department quarterly Board and EC level presentations in partnership with the CMO and department leadership.
• Manages the day-to-day requirements of the department and ensures deadlines are met for goal setting, performance evaluations, town halls, budget reviews and other HR or Finance driven initiatives.
• Serves as the Marketing & Communications main point of contact for internal audits, regulatory projects and internal compliance initiatives.
• Serves as the Chief of Staff for the Marketing & Communications department and assists with functions like calendar management, CMO travel coordination and department expenses.
• Identifies areas for department growth, educational opportunities and executive thought leadership engagements.
• Serves as the main contact for HR, Finance, Legal, Audit and Business Continuity & Resilience partners within the organization.
• Mitigates risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension / Retirement benefits.
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Flexible/hybrid model of 3 days onsite and 2 days remote.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree