Marketing Operation Rep - Full Time (Horseshoe Hammond)

Caesars Entertainment Corporation•Hammond, IN

55d•$19

About The Position

Introduces the Caesars Rewards Tiered Card to new players, replaces lost cards for our guests. Ensures initial customer contact is courteous, informative, and thorough. Greets customers as a company representative and provides information concerning specific functions. Reviews player rating screens and issues complimentary in accordance with established complimentary issuance policies and procedures for restaurants, shows, etc. Updates and maintains customer information to accurately reflect customer profile. Enters new customer accounts when necessary. Assists at assigned special events and promotions by greeting and checking in guests. Issues promotional amenities or prizes, redeems coupons, maintains accurate records, banks and inventory control records, and other related duties as assigned by supervisor. Other duties as assigned.

Responsibilities

Introduces the Caesars Rewards Tiered Card to new players, replaces lost cards for our guests.
Ensures initial customer contact is courteous, informative, and thorough.
Greets customers as a company representative and provides information concerning specific functions.
Reviews player rating screens and issues complimentary in accordance with established complimentary issuance policies and procedures for restaurants, shows, etc.
Updates and maintains customer information to accurately reflect customer profile.
Enters new customer accounts when necessary.
Assists at assigned special events and promotions by greeting and checking in guests.
Issues promotional amenities or prizes, redeems coupons, maintains accurate records, banks and inventory control records, and other related duties as assigned by supervisor.
Other duties as assigned.