Marketing Manager (73425)

About the position

The Marketing and Sales Manager is a team leader responsible for assisting the Community Manager in a collaborative effort to achieve established revenue, occupancy, resident retention, marketing and leasing goals. This position is an invaluable onsite leader that will assist Community Manager in the training, development and performance of a leasing team.

Responsibilities

• Assist Community Manager in the management of an excellent customer service program by adhering to the Peak Customer Service Standards
• Assist with the development and execution of marketing plans and evaluate effectiveness of marketing channels
• Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
• Prepare monthly leasing goals and incentives for Community Manager approval
• Ensure the opening and closing of the community including all amenity areas and models is completed daily
• Lease apartments and sell the products and services of the property to prospects
• Assist prospective residents with completion of online application and process application for approval per company policies and procedures
• Prepare and implement renewal programs to ensure timely delivery of renewal communication, highest resident retention
• Stay current and knowledgeable with leasing and marketing trends, market surveys and market competition
• Supervise the planning, preparation, and implementation of leasing events, renewal parties, property events, competitions, and Resident Programs as approved by the Community Manager
• Ensure accurate and current prospect traffic and leasing data is entered daily into the property management system
• Audit lease files as needed to ensure adherence to all policies and procedures
• Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in
• Contribute to the general upkeep and cleaning of the office, common areas, and the model(s)
• Perform various administrative tasks as needed or as directed by the Community Manager and any additional responsibilities as required
• Represent the company and community in a professional image and manner

Requirements

• Position requires a high energy and organized individual
• College degree or proven success in a Leasing Manager position preferred
• Sales and/or management experience in multi-family housing, hospitality, or retail industries preferred
• Excellent verbal and written communication skills
• Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office and Entrata