Marketing Internship - Summer 2026

TransUnionChicago, IL
4d$19 - $22Hybrid

About The Position

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology. Our Summer Internship Program will allow you to use & develop the skills you've learned in school while participating in engaging events such as: career development workshops, networking events, and guest speakers throughout this paid 12-week internship beginning in May or June 2026, depending on academic calendar.

Requirements

  • Must be graduating by June 2028 or earlier
  • Pursuing an associates or bachelor's degree in Marketing, Communications, Journalism or related field.
  • Proficient in Microsoft Office
  • Must have good presentation skills with the ability to interact effectively and professionally with various people/groups
  • Must have above average verbal and written communication skills, in addition to excellent listening skills
  • This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week

Nice To Haves

  • Experience using Google Analytics and/or Salesforce

Responsibilities

  • Optimize the current knowledge base utilized by operations using modern methodology and techniques.
  • Perform ongoing keyword discovery, expansion and optimization
  • Provide recommendations for changes to the knowledge base, including content, linking and other factors, to improve efficiency and searchability of the information
  • Utilize Google Analytics and other tools to identify trends, patterns and pain points for the agent experience with the knowledge base
  • Adjust content/knowledge articles and search criteria based on trends to allow for efficient use of the knowledge base by all agents
  • Design and develop clear and easily consumable knowledge articles to ensure business unit compliance with company policies and federal/state laws

Benefits

  • Medical with HSA options
  • Dental
  • Vision
  • 401k Contribution
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