Marketing Greeter - Travel and Leisure

Travel + Leisure Co.•Orlando, FL

5d•Onsite

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Position Summary The Marketing Greeter is the first point of contact for resort guests and plays a vital role in connecting them with our marketing team. This position focuses on engaging guests, providing a warm welcome, and directing them to our resort kiosks or booths for vacation ownership opportunities, hotel stays, park experiences, and event promotions. - Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property. - Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees. - Provides services to the guest personally or refers requests to the appropriate department manager. - May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions. Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying. Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

Requirements

High school diploma or equivalent required.
Minimum of 1 year of customer service, hospitality, or sales support experience preferred.
Outgoing, people-oriented personality with strong communication skills.
Ability to confidently approach and engage guests.
Must be comfortable working in high-traffic areas with diverse guest interactions.
Flexible, adaptable, and able to multitask in a dynamic resort environment.
Ability to stand for extended periods and occasionally lift up to 25–50 pounds.
Must pass a background check and drug screening (WD is a drug-free workplace).
High School diploma or equivalent.
At least one year of customer service experience.
Must maintain a professional appearance and a cordial attitude towards all guests and staff.
Able to handle the stress of high customer demand in a hospitality environment.
Must be people oriented and able to work independently or with others as needed.
Must be able to easily and frequently change from one activity to another.
Ability to lift up to 50 pounds.
WD is a drug-free workplace and may require a background check and drug test prior to employment.

Responsibilities

Greet and engage resort guests with a friendly, approachable, and professional demeanor.
Proactively direct guests to marketing kiosks or booths to learn about vacation ownership opportunities, resort events, hotel promotions, and theme park packages.
Share basic resort information and answer general guest inquiries about amenities, services, dining, and attractions.
Build excitement and encourage guests to participate in presentations and promotions.
Partner with the marketing and events teams to support guest flow and drive attendance.
Maintain a professional appearance and positive attitude while representing the resort brand.
Adapt quickly to changing guest volumes and marketing needs in a fast-paced environment.
Perform other guest service and marketing support duties as needed.
Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees.
Provides services to the guest personally or refers requests to the appropriate department manager.
May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.

Benefits

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program