Marketing Event Representative - On:Call
About The Position
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: Marketing Event Representatives are Guest Service Ambassadors for our property and are directly involved in fulfilling all marketing initiatives from Guest enrollment to event execution. This is an entry level position. Schedules for these positions vary up to 32 hours per week depending on the Marketing calendar. This positions pays $16/hour. Essential duties include, but are not limited to: Being a Guest Service Ambassador for the property during all promotional events. Greeting and providing personalized service for VIP Guests. Having the ability to be discrete and keep confidential all interactions with VIP Guests. Participating in execution of marketing events such as concerts, gift giveaways, specialty events & shows, drawings, off-site activations and tournaments. Other duties as assigned.
Requirements
- Six (6) months of customer service experience, most preferably in a casino or hospitality environment.
- The ability to work late nights, weekends, and holidays depending on assigned schedule.
- Must be able to work at least 3-5 events and/or 15 hours per month as a Marketing Event Rep
- The ability to maintain the tradition of superior Guest Service at Seminole Hard Rock Tampa.
- Strong passion for great Guest Service.
- Must possess strong verbal and non-verbal communication skills.
- Must be energetic, caring, and compassionate.
- Belief and desire to represent our core values of: Integrity, Respect, Accountability, Passion and Dedication, Communication, and Fun.
- Ability to anticipate and meet Guests needs.
- Must conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.
- Must be able to work standing/walking for long periods of time, with or without reasonable accommodation.
- Must be able to life/move up to 40 pounds.
Responsibilities
- Being a Guest Service Ambassador for the property during all promotional events.
- Greeting and providing personalized service for VIP Guests.
- Having the ability to be discrete and keep confidential all interactions with VIP Guests.
- Participating in execution of marketing events such as concerts, gift giveaways, specialty events & shows, drawings, off-site activations and tournaments.
- Other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
