Marketing & Education Coordinator

Indiana Health Centers, Inc.•Indianapolis, IN

just now•Hybrid

About The Position

Indiana Health Centers, Inc. (IHC) is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services, we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. IHC Corporate based in Indianapolis is now recruiting for the newly created Marketing & Education Coordinator role. The Marketing & Education Coordinator will play a vital role in elevating IHC’s brand, advancing patient and community education, and strengthening internal communication across all health centers. This position combines marketing expertise, instructional design, and media creation to support organization-wide initiatives that promote IHC’s mission, strategic priorities, and whole-person care model.

Requirements

Bachelor’s degree in marketing, communications, instructional design, education, media production, or a related field.
Minimum 3–5 years of relevant experience in marketing, instructional design, or multimedia creation (healthcare or nonprofit preferred).
Demonstrated experience developing high-quality media, including video editing, audio editing, and digital graphics.
Proficient in Adobe Creative Suite, Canva, or similar design tools.
Proficiency with learning design platforms (Articulate, Rise, Captivate, or similar).
Creative problem-solving.
Clear and engaging communication.
Cultural humility and sensitivity.
Collaboration and relationship-building.
Technical proficiency in media tools and learning design platforms: Adobe Creative Suite, Canva, Articulate, Rise, Captivate, etc.
Ability to translate strategy into effective messaging.
Strong attention to detail and quality.

Nice To Haves

Experience working within an FQHC, community health center, or healthcare setting
Familiarity with HRSA compliance, UDS reporting, or population-based healthcare concepts
Experience in photography, videography, and voiceover work
Ability to analyze data and translate outcomes into visual and narrative formats
Knowledge of accessibility standards (Section 508, WCAG) for digital content

Responsibilities

Develop and implement marketing strategies that elevate IHC’s visibility and reputation at local, regional, and statewide levels.
Create branded materials including brochures, flyers, newsletters, presentations, reports, and event collateral.
Manage digital platforms and content creation (IHC website, social media channels, email campaigns) with a focus on clear, mission-aligned messaging.
Conduct research into market trends and customer behavior to identify new opportunities.
Support community events, ribbon cuttings, media engagements, and partner communications.
Ensure brand consistency across all centers and departments; maintain IHC brand standards and templates.
Collaborate with Community Engagement Manager as appropriate.
Develop instructional content for internal staff training, clinical education modules, patient education, and onboarding programs.
Apply adult learning principles and instructional design methodologies to produce impactful learning experiences.
Collaborate with subject matter experts (SMEs) across clinical, operational, and administrative teams to convert complex information into accessible, easy-to-understand materials.
Maintain and update training curricula and materials in alignment with IHC’s strategic plan, HRSA requirements, and evolving best practices.
Develop high-quality media assets including videos, animations, infographics, and photography.
Capture and edit video footage for mission stories, patient testimonials (with consent), staff highlights, and organizational initiatives.
Manage digital asset libraries and ensure that all media meets accessibility standards.
Support production of educational videos, event recaps, and promotional campaigns.
Collaborate closely with executive leadership, health center managers, HR, Quality, and Operations to support communication and training needs.
Provide communication support during strategic initiatives such as facility launches, Whole Person Connection Hub efforts, clinical program rollouts, and partnerships.
Assist with data visualization and storytelling for board materials, grant applications, community reports, and philanthropic presentations.
Support crisis communication efforts and maintain templates for rapid response when necessary.
Serves as Personify Health administrator; creates/maintains content, manages back-end infrastructure, creates reports.

Benefits

Retention bonus paid after one year of employment
Day 1 Insurance benefits eligibility
Employer-paid Group Life, Short-term disability, and Long-term disability coverages, and HSA employer contributions
403(b) Retirement Plan matching at one year of employment
Generous Paid Time Off and Floating Holidays
Flexible Leave of Absence programs
Personify Health Wellness program with paid incentives for participation
Two Employee Assistance Programs with 24/7 access to therapy consultation services
Annual reimbursement for position-specific CMEs/CEs
Student Loan repayment eligibility