Marketing & E-Commerce Supervisor/Navien Mate
About The Position
We are seeking a Marketing & E-commerce Supervisor who will play a key role in driving the North American launch and growth of our new sleep product line of Navien Mate. The ideal candidate will have a strong background in digital marketing, e-commerce growth, consumer product launches, and market research. This role will focus on building brand awareness, driving online sales, and developing partnerships that accelerate growth in the North American market. The successful candidate is a self-starter with proven track record of utilizing independent judgment and discretion, as well as passionate about shaping a new category in the sleep tech industry.
Requirements
- 3–8 years of experience in e-commerce, digital marketing, or consumer technology
- Hands-on experience with Amazon Seller Central, Shopify, and paid media management
- Strong copywriting and visual storytelling skills tailored to North American consumers
- Proven track record in managing data-driven campaigns and working with analytics tools
- Experience managing agencies or vendors for creative production
- Ability to conduct market research and competitive analysis to support product positioning and strategy
- Ability to work independently while collaborating effectively in a team environment
Nice To Haves
- Bachelor’s degree in marketing, business, or a related field
- Prior work experience with similar sleep tech/loT/wellness companies
- Experience in growth marketing, influencer management, or partnerships
- Familiarity with market research methodologies and reporting
- Basic design skills (Photoshop, Canva, Premiere Pro, etc. a plus
Responsibilities
- Plan, launch, and managing digital marketing campaigns (Google Ads, Meta Ads, TikTok, influencer collaborations)
- Make e-commerce business strategy recommendations and follow through by leading and executing the sales strategy across Amazon, Shopify, and direct-to-consumer platforms
- Provide leadership, coaching, and development opportunities to support employee’s continued development and enrichment; perform evaluations and periodic reviews, approve timecards, etc.
- Create and localize visual and written content including product pages, ad creatives, videos, and social posts
- Conduct competitive and market research to track industry trends, consumer preferences, and competitor strategies; provide actionable insights to guide business decisions
- Lead outreach, onboarding, and solely manage the expansion of affiliate, influencer, and partnership programs with wellness, hospitality, and healthcare organizations
- Analyze performance metrics (CAC, LTV, ROAS, conversion rate) to improve efficiency and ROI)
- Collaborate cross-functionally with the U.S. team and Korea HQ to align marketing and sales initiatives
- Support product launches, exhibitions, and promotional events
- Track competitor activity and market dynamics to identify new growth opportunities
- Solves complex problems and delivers solutions where past precedent may not exist
Benefits
- PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
- Employee-only premium covered at 100%
- Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
- Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
- 10.5 Paid Holidays per calendar year
- Community Involvement Volunteer Day
- 401K Plan, 100% match on employee’s contribution, up to a maximum of 5%
- Employee discounts on Navien products
- LinkedIn Learning License
- Life Style Spending Account: You choose-- gas, pet care, elder care, gym membership
- Annual Leadership Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
