Marketing Assistant

Bethany Community Services Inc•Groveland, MA

7h•Onsite

About The Position

Nichols Village is seeking a dynamic and detail-oriented Marketing Coordinator to support their marketing and branding initiatives. This role offers an exciting opportunity to contribute to the growth and visibility of the community by implementing strategic marketing activities, managing lead data, and engaging with prospective residents. The ideal candidate is passionate about marketing, has excellent communication skills, and thrives in a collaborative environment. Nichols Village fosters a welcoming and inclusive environment that values innovation, teamwork, and professional growth, aiming to create a vibrant community where residents feel valued and supported.

Requirements

Excellent written and verbal communication skills.
Ability to work collaboratively in a team environment and handle multiple projects simultaneously.
Creative mindset with a proactive approach to problem-solving.
Strong research skills and ability to learn new tools quickly.
Excellent organizational skills with a resident-oriented approach.
Exceptional communication, listening, and interpersonal skills.
Proficiency in MS Office, marketing software, and online applications such as CRM tools, Google Analytics, and Google AdWords.
Demonstrated ability to work effectively with older adults and understand their unique needs.

Nice To Haves

Bachelor’s degree in Marketing, Communications, or a related field preferred.
Previous experience in marketing, event planning, or community outreach is a plus.

Responsibilities

Support the Marketing Director in developing and executing marketing and branding strategies for Nichols Village.
Manage daily lead activity within MoveN (CRM), including tracking occupancy trends, monitoring lead performance, and generating reports to inform strategic decisions.
Maintain accurate and up-to-date census, prospect, referral, and marketing data, including site tours and event schedules.
Respond promptly to marketing inquiries, manage incoming calls, and conduct community site tours, providing clear and comprehensive information on community lifestyle, pricing, and demographics.
Assist with social media and content marketing efforts, including creating and scheduling email campaigns and monthly newsletters to enhance engagement and resident retention.
Plan, promote, and coordinate community events such as open houses, luncheons, and presentations to increase community visibility and resident engagement.
Assist front desk operations as needed including answering phones, guest reception etc.