About The Position

ESSENTIAL DUTIES & RESPONSIBILITIES: Guest relations as it involves interacting with guests during deployment of special events and promotions. Deployment and coordination of property contests including ordering, selection of materials, setup, décor and selection of prize-winners. Management and maintenance promotional materials such as décor, promotional merchandising and other promotional tools. Working as event staff to setup events, administer contesting, issue prizing and ensure proper procedures or rules are followed. Coordination of property activation events with player’s club personnel and or any promotional agencies. Uploading and managing photo galleries for contest winners, and communicating relevant information to the company’s digital agency for social media. Special projects as assigned by the lead for marketing operations. Assist with and participate in activities related to audio, visual and digital media. Coordinate, maintain and assist with group sales. Comply with our drug & alcohol free workplace. Subject to post offer, for cause and post-accident drug tests. Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time. Other duties as assigned.

Requirements

  • Must have a flexible schedule and be willing to work any hours required for events or other company needs.
  • Must be an outgoing individual who is able to interact with all types of people.
  • Must be able to stand/walk/ sit for extended periods and lift at least 50 lbs.
  • May be exposed to working in a noisy, smoke/secondary smoke environment.
  • Must be at least 21.
  • Must be able to obtain and maintain appropriate licensing.
  • Must be able to pass a background investigation.
  • High School Diploma or equivalent required, college degree preferred.
  • Must be knowledgeable about Microsoft Office.
  • Customer Service experience.

Nice To Haves

  • 1-3 years promotions experience preferred, but not required.

Responsibilities

  • Guest relations during special events and promotions
  • Deployment and coordination of property contests
  • Management and maintenance of promotional materials
  • Event staff duties: setup, administering contests, issuing prizes
  • Coordination of property activation events
  • Managing photo galleries and communicating with digital agency
  • Special projects as assigned
  • Assist with audio, visual, and digital media activities
  • Coordinate, maintain, and assist with group sales
  • Comply with drug & alcohol free workplace policies
  • Customer experience ownership

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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