Marketing Coordinator

Dynatron Software•Richardson, TX

5d•$50,000 - $53,000•Remote

About The Position

Dynatron is transforming the automotive service industry with intelligent SaaS solutions that deliver measurable results for thousands of dealership service departments. Our proprietary analytics, automation capabilities, and AI-powered workflows empower service leaders to increase profitability, elevate customer satisfaction, and operate with greater efficiency. With accelerating demand and a rapidly expanding product ecosystem, we’re scaling fast, and we’re just getting started. We’re seeking a detail-driven, proactive Marketing Coordinator to ensure accuracy, preparedness, and operational excellence across our Marketing Coaching organization. In this high-impact role, you will validate reporting, prepare insights, and equip coaches with the materials they need to deliver strategic, high-value conversations with every client. This is an ideal opportunity for someone who is customer-focused, organized, analytical, and energized by supporting a fast-paced, high-growth environment. If you excel at managing details, anticipating needs, and contributing to seamless client experiences, you’ll thrive here.

Requirements

1-2 years of customer service or operations experience; dealership marketing experience is a plus.
Strong proficiency with Microsoft Windows and Microsoft Office, with the ability to learn new software programs quickly.
Excellent verbal and written communication skills with a polished, professional presence.
Ability to type at least 30 WPM and maintain high levels of accuracy and organization.
Strong critical thinking, problem-solving, and analytical skills.
A collaborative team player with a proactive mindset and strong initiative.
Ability to follow established processes and instructions, both written and verbal.
Comfort working independently while managing multiple priorities with minimal supervision.
Flexibility and adaptability in a fast-paced, rapidly evolving environment, with the ability to meet tight deadlines.

Responsibilities

Review all weekly and monthly performance reports to validate accuracy, identify discrepancies, and ensure issues are routed to MarketSmart Support ahead of client coaching calls.
Prepare and deliver insights for ongoing or ad-hoc reporting requests to support coaching teams and specialty clients.
Assist with training materials and provide level-one support for new or existing coaches, including help navigating AMMS, reporting tools, and marketing workflows.
Request and coordinate new AMMS logins for incoming coaches.
Provide insights and reporting for MarketSmart clients not currently enrolled in PriceSmart products.
Assign coaches to new accounts and coordinate creation and delivery of client logins prior to welcome calls.
Ensure coaches have all necessary materials to deliver a seamless onboarding experience.
Prepare and process cancellation requests submitted by coaches.
Assist with coach transitions, including increased ad-hoc support, client engagement outreach, and documentation for Client Success Leaders to support migration.
Maintain accurate, organized records through CRM tools, Google Docs, and internal systems.
Build and maintain a strong understanding of Dynatron’s software solutions, product workflows, and automotive marketing concepts.
Assist with special projects and additional tasks assigned by leadership.
Collaborate cross-functionally and support teammates as needed to maintain a high-performance operational environment.