Dynatron Software-posted 18 days ago
$50,000 - $53,000/Yr
Full-time • Entry Level
Remote • Richardson, TX
101-250 employees

We’re seeking a detail-driven, proactive Marketing Coordinator to ensure accuracy, preparedness, and operational excellence across our Marketing Coaching organization. In this high-impact role, you will validate reporting, prepare insights, and equip coaches with the materials they need to deliver strategic, high-value conversations with every client. This is an ideal opportunity for someone who is customer-focused, organized, analytical, and energized by supporting a fast-paced, high-growth environment. If you excel at managing details, anticipating needs, and contributing to seamless client experiences, you’ll thrive here.

  • Review all weekly and monthly performance reports to validate accuracy, identify discrepancies, and ensure issues are routed to MarketSmart Support ahead of client coaching calls.
  • Prepare and deliver insights for ongoing or ad-hoc reporting requests to support coaching teams and specialty clients.
  • Assist with training materials and provide level-one support for new or existing coaches, including help navigating AMMS, reporting tools, and marketing workflows.
  • Request and coordinate new AMMS logins for incoming coaches.
  • Provide insights and reporting for MarketSmart clients not currently enrolled in PriceSmart products.
  • Assign coaches to new accounts and coordinate creation and delivery of client logins prior to welcome calls.
  • Ensure coaches have all necessary materials to deliver a seamless onboarding experience.
  • Prepare and process cancellation requests submitted by coaches.
  • Assist with coach transitions, including increased ad-hoc support, client engagement outreach, and documentation for Client Success Leaders to support migration.
  • Maintain accurate, organized records through CRM tools, Google Docs, and internal systems.
  • Build and maintain a strong understanding of Dynatron’s software solutions, product workflows, and automotive marketing concepts.
  • Assist with special projects and additional tasks assigned by leadership.
  • Collaborate cross-functionally and support teammates as needed to maintain a high-performance operational environment.
  • 1-2 years of customer service or operations experience; dealership marketing experience is a plus.
  • Strong proficiency with Microsoft Windows and Microsoft Office, with the ability to learn new software programs quickly.
  • Excellent verbal and written communication skills with a polished, professional presence.
  • Ability to type at least 30 WPM and maintain high levels of accuracy and organization.
  • Strong critical thinking, problem-solving, and analytical skills.
  • A collaborative team player with a proactive mindset and strong initiative.
  • Ability to follow established processes and instructions, both written and verbal.
  • Comfort working independently while managing multiple priorities with minimal supervision.
  • Flexibility and adaptability in a fast-paced, rapidly evolving environment, with the ability to meet tight deadlines.
  • Comprehensive health, vision, and dental insurance
  • Employer-paid disability and life insurance
  • Participation in Dynatron’s Equity Incentive Plan
  • 401(k) with competitive company match
  • Flexible vacation policy and 9 paid holidays
  • Remote-first culture
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