Marketing Client Service Manager

Ingram Micro • Buffalo, NY

5d

About The Position

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey! Who is the Marketing Client Services Manager? The Marketing Client Services Manager works directly with the Marketing Account Manager, vendor contacts and internal Agency Ingram Micro associates to track and execute strategic vendor marketing plans. You are accountable for maintaining and executing plans and managing vendor MDF/coop/budget. You will be responsible for helping to pull ROI reporting to help support marketing activities executed and work with internal and external stakeholders to review. You will collaborate with the account manager in the development of marketing plans and have knowledge of Ingram Micro reseller customers and segments in order to position Ingram Micro’s programs and services effectively. Who is a Successful Marketing Client Services Manager? A successful Marketing Client Services Manager is resourceful, proactive, capable of multi-tasking, have problem solving skills, negotiating skills, strong attention to detail and effective organizational and time management skills. You must display the ability to bring innovative, dynamic thinking to the overall marketing strategy. This includes: collaborative solution marketing ideas, trusted advocate for the account manager, and the ability to adapt to any changes related to vendor or market trends. You must be able to build strong relationships both internally and externally to enhance your presence with the key stakeholders. What experience, knowledge and skills does an Associate / Marketing Client Services Manager need? You must display knowledge of technology products and distribution channels relative to assigned product category; General computer applications (Microsoft Outlook, Word, Excel, Power Point and SharePoint) as well as the ability to learn additional applications as necessary. You must display excellent verbal and written communication skills, ability to communicate with associates internally and externally in an articulate and professional manner. Capable of multi-tasking, have problem solving skills, strong attention to detail and effective organizational and time management skills. You must display the ability to analyze and evaluate information effectively to make decisions. You must be able to identify priorities and plan accordingly. You must be able to partner effectively with customers and vendors and builds relationships to influence, execute and drive ideas forward.

Requirements

• knowledge of technology products and distribution channels relative to assigned product category
• General computer applications (Microsoft Outlook, Word, Excel, Power Point and SharePoint) as well as the ability to learn additional applications as necessary
• excellent verbal and written communication skills, ability to communicate with associates internally and externally in an articulate and professional manner
• Capable of multi-tasking, have problem solving skills, strong attention to detail and effective organizational and time management skills
• ability to analyze and evaluate information effectively to make decisions
• ability to identify priorities and plan accordingly
• ability to partner effectively with customers and vendors and builds relationships to influence, execute and drive ideas forward
• Formal education or training: Bachelor's degree or relevant additional experience in related field
• Previous work experience: 2 ½ to 4 years related industry experience
• Demonstrated knowledge or similar experience outside of Ingram Micro related to the above

Responsibilities

• track and execute strategic vendor marketing plans
• maintaining and executing plans and managing vendor MDF/coop/budget
• pull ROI reporting to help support marketing activities executed and work with internal and external stakeholders to review
• collaborate with the account manager in the development of marketing plans
• knowledge of Ingram Micro reseller customers and segments in order to position Ingram Micro’s programs and services effectively

Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees