Marketing Assistant

SACRAMENTO NATURAL FOODS CO-OP•Sacramento, CA

25d•$21 - $24

About The Position

Under the direction of the Marketing Manager, the Marketing Assistant is responsible for providing production support for graphics and social media; set-up and take-down of events, representation of the Co-op at events, and general support of all marketing initiatives, programs, and supplies. The position provides support to all aspects of marketing and branding that engage customers and members, celebrates our products and services in a manner that upholds the values of Sacramento Natural Foods Co-op and the cooperative identity.

Requirements

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), social media platforms, email, time clock software, and marketing tools (Canva, Adobe Illustrator, Google Analytics).
Experience with a website.
Comprehend complex instructions, correspondence, and memos.
Communicate effectively in oral or written form to staff.
Effectively present information in one-to-one and small group situations to customers and other employees.
Produce clear and understandable written procedures for standard tasks.
Apply common sense understanding to carry out detailed written or oral instructions.
Deal with problems involving a few concrete variables in standardized situations.

Nice To Haves

Data entry experience.
Graphic designer experience.
Experience in monitoring marketing metrics.
Education in marketing.
At least two years of experience providing generalist support to all areas of marketing.

Responsibilities

Upholds all Co-op policies, procedures, and expectations.
Update and maintain marketing documentation
Administers production support for graphics and branding, such as updating signage templates, cutting, trimming, and laminating signage and other physical branding.
Assist with all aspects of branding, including support with social media content as requested.
Procuring products and content for branding purposes and support for the monthly promotions calendar.
Monitoring marketing metrics and reporting variances to management.
Conduct sign audits regularly and replace and maintain signs as needed.
Receiving items and deliveries, and maintaining back stock and storage of marketing supplies.
Assist with the setup and take-down of events. Provide excellent services during events, which may include handling food, and will include weekend and evening/nighttime availability as needed.
Provide support in the store and at external events to foster excitement and enthusiasm for the Co-op and drive membership growth.
Provide on-site or off-site support on weekends, evenings/nights as needed.
Exceed our customers’ expectations for service and provide a welcoming environment for all people and all diverse backgrounds, and in accordance with the Co-op’s customer service standards.
Model, provide, and ensure customers receive prompt, friendly, and courteous services in a professional manner that markets our cooperative advantage.
Help customers make product selections by answering questions and providing information about ingredients in all food items.
Maintain a calm and friendly demeanor with all customers and in all situations.
Provide prompt and accurate administrative assistance to the department.
Maintain department files, records, and electronic databases.
Assist in the training of other staff assigned by the Marketing Manager.
Attend meetings and events as requested.
Demonstrate support for the cooperative values and principles daily.
Compile information and contribute to reports as needed.
Maintain and update California Food Handler’s Certification as requested by management.
Perform other duties and work in other departments as assigned.