Marketing and Sales Trainee

THOMAS SUBARU OF CUMBERLAND LLC•Cumberland, MD

8d•Onsite

About The Position

Full Time Marketing and Sales Trainee Thomas Subaru Hyundai - Cumberland, MD Position Information: The full time Marketing and Sales Trainee is intended to be a temporary position leading into either a Client Advisor Role or a Marketing and Merchandising Specialist depending on the employee's skillset and career intentions. The Marketing and Sales Trainee’s responsibilities fall in two areas. The primary responsibilities of the position include both basic marketing as well introductory sales duties. Marketing responsibilities will include inventory pictures, videos, and descriptions as well as maintaining presence on Facebook and other social media. Sales duties will include greeting floor traffic, calling/emailing customers based on scripts & offers, as well as learning the necessary steps to take a customer from the beginning of the sales process to the F&I steps. This split phase is intended to last 4-8 months. Areas of Emphasis: Exemplify the Thomas Automotive Core Values: Positive, Trustworthy, Motivation, Compassion, and Dedication Understand the Thomas Core Focus of “Bringing Integrity to the Automotive Industry” and “Building Trust and Confidence through Exceptional Service” Learn, Understand, and incorporate the Thomas philosophy of doing business into all daily activities related to customer and coworker relationship management Be a great team member. Successfully Maintain the following accountabilities Learn the Sales and Marketing Associate role Maintain marketing accounts and social media Learn the sales process

Requirements

Valid driver’s license and clean driving record
High school diploma or the equivalent
Ability to read and comprehend instructions and information
Ability to work with specific computer software such as Excel, Vision, and Vue
Proficiency on social media platforms
Professional appearance in person and online
Ability to work well with others
Excellent communication skills

Responsibilities

Greet every customer, every day
Maintain high ethical standards when dealing with customers, co-workers and vendors
Put safety first. Adhere to all Safety Policies, Procedures and Personal Protective Equipment standards
Inventory Marketing: taking pictures, writing descriptions, learning how to shoot videos, keeping up with Youtube uploads & channel playlists
Posting of customer photos & other messaging to Facebook/Twitter/Instagram
Developing basic graphics for print and online marketing materials
Greet floor traffic--enter DL into CRM and TO to associate
Calling/emailing customers to solicit appointments/business based on scripts and campaigns generated by Marketing & Management
Responding to/filtering requests for sponsorships, prizes, volunteer opportunities and reporting to management on a timely basis
Learn traditional sales process, from beginning until the TO to F&I
Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards