Marketing Analyst – Client Loyalty and Retention

Nasdaq • New York, NY

1d • $70,000 - $123,000 • Hybrid

About The Position

Marketing Analyst – Client Loyalty and Retention As a Marketing Analyst – Client Loyalty and Retention reporting to the Manager - Marketing, you'll play a critical role in strengthening relationships with Nasdaq's global client base of over 3,800 financial institutions across 70+ countries! You'll design and execute engagement strategies that drive retention and growth for our Global Connectivity Services within the Financial Technology Product Portfolio. You'll thrive in this position if you're strategic, detail-oriented, and collaborative, have a global mindset, and bring a passion for creating meaningful client experiences in a fast-paced, high-impact environment!

Requirements

• Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent practical experience.
• 2-3 years of experience managing webinars, events, and multi-channel marketing communications.
• Strong ability to develop strategic engagement frameworks and create compelling content that resonates with diverse audiences.
• Strong organizational and time‑management skills, with the ability to manage multiple initiatives in a fast‑paced, dynamic environment.
• Clear communicator with experience in collaborative, matrixed environments and working across time zones.
• Proficiency in marketing tools and platforms such as Salesforce, Marketo, Knak, and Zoom Webinar.

Nice To Haves

• Experience in financial services, fintech, or technology sectors.
• Familiarity with client segmentation, pipeline reporting, and marketing analytics.

Responsibilities

• Develop and implement a comprehensive client engagement framework using newsletters, webinars, events, and multi-channel communications to drive retention and growth.
• Plan and manage webinars and events from concept to completion, including strategic agenda development, audience targeting, and live execution using Zoom Webinar.
• Manage and segment client data to support targeted engagement initiatives and ongoing retention programs.
• Report on campaign performance and influence on sales pipeline, analyzing how marketing initiatives drive client engagement and business outcomes.
• Lead co-marketing initiatives with clients to strengthen partnerships and expand Nasdaq's brand presence globally.
• Partner with sales, product, and marketing teams across time zones to align engagement strategies with business priorities and ensure seamless execution.

Benefits

• We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.
• The base pay range for this role is $70,000 - $123,000.
• In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth.
• Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
• Nasdaq’s programs and rewards are intended to allow our employees to: Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees