Market Researcher, Luna Prime Gaming

Amazon•Seattle, WA

1d•$137,000 - $226,500

About The Position

At Amazon Luna, we're seeking a Market Researcher to develop and lead our customer research strategy. In this strategic leadership role, you'll establish the vision for how customer insights drive Luna's product development and business growth in the competitive cloud gaming market. You'll build scalable research frameworks that influence long-term content, product and business decisions across the organization while developing best practices that elevate research capabilities company-wide. Amazon Luna is a cloud gaming service that makes it easy for anyone to play high-quality games on the devices they already own—including Fire TV and tablet devices, smartphones, tablets, web browsers, select smart televisions from LG and Samsung, and more--with no need to purchase new gaming consoles or equipment. Luna brings more than 50 games to Prime members at no additional cost, including GameNight, an evolving collection of more than 25 approachable, local multiplayer games designed to bring friends and family together in the living room. To play GameNight titles, simply scan a QR code on your TV and your smartphone becomes your controller. With simple and responsive touchscreen inputs and support for multiple local players, GameNight offers and easy and approachable way to play whether you’re an experienced gamer of a casual fan. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $137,000/year in our lowest geographic market up to $226,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Requirements

5+ years of proven success leading User Research projects with demonstrated impact experience
Experience with the full range of research methods: qualitative and quantitative, attitudinal and behavioral, with deep expertise in one or more areas
Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
Experience with behavioral data collection, quantitative data analysis, and statistics
Experience working in a highly Agile/Scrum environment

Responsibilities

Develop scalable research frameworks and methodologies that inform market segments and strategic opportunities
Influence and define business strategies through data-driven insights that balance customer needs with business objectives
Lead the definition, design, and delivery of advanced, cross-cutting research initiatives that address complex, undefined business problems
Serve as a trusted advisor to senior leadership across the organization, particularly in areas where strategy is still being defined
Deliver actionable insights that solve significantly complex and/or endemic problems
Develop new mechanisms to generate data and share insights with broader teams
Identify and synthesize emerging trends in gaming and subscription services
Establish and manage relationships with external research partners to expand research capabilities