Market Research Senior Associate

JPMorgan Chase

15d

About The Position

Become part of our Insights Center of Excellence and help shape the future of our business through innovative market research. As a Market Research Senior Associate, you'll manage multiple projects, collaborate with diverse stakeholders, and deliver high-quality insights in a fast-paced environment. We value creative, resourceful professionals who are passionate about research and consumer understanding. As a Market Research Senior Associate, you will utilize a broad range of research methodologies to focus on consumer insights and support business strategy. You will manage multiple projects, interact with various stakeholders, and deliver high-quality work that drives decision-making. Your role will showcase your project management skills and passion for research, contributing to the success of our team and organization .

Requirements

Bachelor's degree (BA/BS) required
Minimum 4 years of experience in market or consumer research
Independent and self-motivated, able to create structure and direction out of ambiguity
Experience managing projects, project teams, and working with stakeholders and research vendors to achieve shared objectives
Strong communication, interpersonal, and project management skills
Analytical and conceptual thinking, with the ability to understand systems and processes
Proactively seeks guidance, clarification, and feedback from others

Nice To Haves

Experience in financial services or related industries
Advanced skills in research methodologies and data analysis
Proven ability to drive process improvements
Experience presenting insights to senior management
Commitment to accuracy and compliance

Responsibilities

Understand the goals and needs of project stakeholders, centering on the goals and needs of end-users
Select and manage research vendors to deliver projects on time and within budget
Manage multiple projects and workstreams concurrently
Synthesize research findings and create relevant, revealing, and inspiring reports
Prepare presentation materials for senior management
Deliver recommendations with confidence and consideration for diverse stakeholders
Champion the voice of the customer within the business and across functions
Contribute actively to strategy discussions
Escalate project issues and risks appropriately, driving them to resolution by proactively identifying obstacles and solutions
Identify and document best practices, driving their implementation