Market Research Analyst, Online Communities

Ipsos • Chicago, IL

15d • $59,000 - $66,500 • Hybrid

About The Position

What makes this role important at Ipsos? The Community Research Manager is key to our mission. Acting as the connection between our online communities and our clients, you’ll propel the engagements, design the research, and tell the stories that provide actionable insights and impact our clients’ business decisions every day. As an ideal candidate, you have a passion for online research and new media technologies, know how to take charge and think outside the box, and are excited to meet and exceed the key responsibilities outlined below:

Requirements

• 2+ years of experience in market research, marketing, analytics, consumer insights or related industry
• Experience with external client/project management
• Strong writing and communication skills
• Strong proofreading and grammar skills
• Prior experience in Quantitative and Qualitative research methodologies is required
• Prior experience in reporting on quantitative data as well as storytelling impactful insights from qualitative findings and analysis is required
• Independent, self-starter that can stay cool under pressure and contribute to a positive office culture
• Proficient in Microsoft Word, Excel and PowerPoint
• BA or BS in business, communications or related field

Nice To Haves

• Experience in the Healthcare Industry Preferred

Responsibilities

• Work with the client and account team to develop and implement a successful community strategy incorporating engagement, content and communications
• Translate client research objectives into engaging quantitative and qualitative community research studies that deliver thoughtful feedback and actionable results
• Report on final findings and analysis of qualitative and quantitative data – effectively implementing a high level consultative and storytelling approach
• Track performance metrics and inform development of proactive engagement strategies
• Inform our clients’ business objectives by interpreting, analyzing and synthesizing research data into meaningful stories
• Act as the primary project manager on your accounts, communicating timelines, activity, status, etc. with your teams and clients
• Become an expert in Ipsos’ community platform and toolkit to leverage features for optimal participation and insight development

Benefits

• Career Development
• an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
• a flexible workplace policy
• a strong collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees