Market Operations Leader

Ethan Allen-posted 4 months ago

$60,000 - $75,000/Yr

Full-time • Mid Level

Pittsburgh, PA

1,001-5,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

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Ensure operational and financial integrity for a single district by implementing and maintaining established Ethan Allen policies and procedures. Protect the assets of the company and the integrity of our inventory while supporting the efforts of others to maintain a high level of customer service. As a Market Operations Leader, you will follow Ethan Allen's Leadership Principles and all key initiatives including but not limited to: Talent, Marketing, Service, Technology and Social Responsibility/Safety. You will provide Ethan Allen's clients with style, quality, value, service, and solutions as outlined in the Ethan Allen Standards of Excellence, as amended.

Own and direct design center day to day operations and team performance.
Accept full responsibility for developing self and team while holding team members accountable.
Think strategically with the ability to prioritize while keeping the big picture and goals in mind.
Effectively manage team to build new client contacts and maintain existing relationships to build sales volume and increase overall customer satisfaction.
Maintain accuracy of inventory, accounts payable/receivable, and customer deposits.
Maintain financial records in accordance with generally accepted accounting principles.
Ensure implementation of and compliance with Retail Division inventory and accounting procedures necessary to protect company assets.
Develop and recommend field accounting procedural changes, program changes and enhancements necessary to run efficient and effective systems as required.
Review all relevant reports in an appropriate and timely manner to ensure a solid operational structure in each district.
Provide training on POS systems and ensure full utilization of the system functionality.
Oversee maintenance of district computers and software programs.
Assure timely reporting from design centers to corporate retail accounting department.
Assist in month-end closing of business.
Implement and monitor physical and cycle inventories throughout the district.
Assist in developing budgets and updating general ledger.
Assist in hiring, training and evaluating performance of personnel.
Maintain employee files for district.

Bachelor Degree in Business Administration, Accounting or Finance or equivalency.
Minimum of three years experience in operations, administration, finance and management in computerized retail environment.
Strong communication and organizational skills.
Ability to train and recognize deficiencies in systems and procedures necessary.
Retail background with strong emphasis in distribution and warehouse management.

Proven track record of leading a successful sales team.
Drive new business and increasing sales while maintaining repeat client relationships.
Passionate about inspiring and motivating creative people in a commission-based retail environment.
Demonstrated use of technology and social media to drive business.

401(k) plan (with Employer contributions)
Multiple Medical Plans with Prescription Drug Coverage
Health Savings Account (including Employer contributions)
Dental Plan
Vision Plan
Basic Group Term Life & Accidental Death & Dismemberment
Supplemental Group Term Life & AD&D Insurance
Dependent Group Term Life Insurance
Short and Long-Term Disability
Business Travel Accident Life Insurance
Flexible Spending Accounts - Health Care & Dependent Care
Commuter Saving Plans - Public Transit & Parking
Voluntary Whole Life Insurance
Voluntary Critical Care Insurance
Voluntary Accident Insurance
Employee Assistance Program

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