Market Manager

Odeko • Moonachie, NJ

414d • $60,000 - $65,000

About The Position

The New Jersey Market Manager at Odeko is responsible for driving revenue growth by acquiring new customers and expanding existing accounts within the local coffee shop community. This role involves building strong relationships with independent coffee shop owners, ensuring their successful onboarding to Odeko's services, and advocating for their needs within the company. The Market Manager will leverage data to identify prospects, maintain customer relationships, and collaborate with internal teams to enhance the customer experience.

Requirements

• 2+ years of relevant sales/account management/business development experience or local coffee community leadership experience.
• Experience discovering and closing sales opportunities and building client relationships.
• Self-directed and comfortable in a constantly evolving environment.
• Experience successfully managing a pipeline to achieve revenue targets.
• Experience in delivering client-focused solutions based on customer needs.
• Passion for coffee and small business; a background in coffee is a bonus.

Responsibilities

• Achieve monthly revenue goals through new customer acquisition and growing existing customer accounts.
• Secure the commitment of independent coffee shop owners and successfully onboard them to Odeko's local supply delivery service.
• Leverage Odeko's data-driven prospect database to develop new client relationships that help drive high-speed growth of partnerships in the market.
• Own the customer relationship pre & post sales, focusing on retention and expansion through upselling and in-person visits.
• Work closely with Operations and Support teams to resolve day-to-day issues quickly.
• Keep meticulous records in Hubspot CRM to report activity and enhance customer experience.
• Collaborate with vendor partners to conduct local coffee events and sampling campaigns for prospective customers.
• Serve as the primary liaison between customers and internal teams, advocating for product or process enhancements based on customer feedback.
• Continually develop knowledge of local and national trends within the specialty coffee industry.

Benefits

• Competitive compensation
• Healthcare benefits
• Opportunity for equity
• Fast-paced environment with growth opportunities
• Other great perks available upon request

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 251-500 employees